- Capgemini (Austin, TX)
- **Job Title:** Major Incident Manager - Major Incident Manager 1 **Location** : Austin, TX (Hybrid - in office /work from home) **Job ... description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ensuring that they are managed and communicated… more
- ServiceNow, Inc. (Orlando, FL)
- …naturalized citizens or US Permanent Residents, holding a green card, will be considered."** The Major Incident Manager is a key driver for managing the ... and foster growth. As a member of the Global Technical Support team, the Major Incident Manager is both technically competent and business oriented. The … more
- JPMorgan Chase (Plano, TX)
- …technology operations, impacting the core of our business services. As the Technology Support III Major Incident Manager within Chase Travel, you will play a ... of our travel technology platform. You will be responsible for managing major incidents that affect our customers' travel experiences, ensuring that issues are… more
- Cognizant (Fort Mill, SC)
- ** Major Incident Manager - Onsite** **Location:** Fort Mill, SC (Onsite Position) Experience: 6+ years **Please note, this role is not able to offer visa ... now or in the future **Key Responsibilities:** . Lead and manage Major Incident (MI) bridge calls to resolve high-severity incidents impacting critical services.… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for...resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of… more
- PagerDuty (Atlanta, GA)
- …help build a more equitable world-all in a flexible, award-winning workplace. **Engineering Manager - Incident Analysis** PagerDuty is seeking an Engineering ... Manager to lead one of our customer-focused and high-performing teams within our Incident Management group! As an Engineering Manager you will be responsible… more
- NANA Regional Corporation (Ashburn, VA)
- …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible...closed. + Responsible for providing recommendations to the CBP Incident Manager for the on-going improvement of… more
- Tyto Athene (Ashburn, VA)
- …and report on the incident remediation efforts + Communicating with the CBP Incident Manager and other GSs for all Incidents + Acting as the contract ... Point of Contract (POC) for all Major Incident support and coordination + The...resolved and closed + Providing recommendations to the CBP Incident Manager for the on-going improvement of… more
- Leidos (Washington, DC)
- **Description** The Digital Modernization Sector has an opening for an Incident /Problem/Queue Manager to work in Washington, DC. **Specific duties include:** ... routing and escalation, kickbacks, and closure + Intake and triage of Incident and Request tickets received through ServiceNow + Assign tickets to appropriate… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in… more
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