- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- GAP Solutions Inc (Juneau, AK)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- GAP Solutions Inc (Honolulu, HI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- AssistRx (Phoenix, AZ)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager , Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... with an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: +… more
- DXC Technology (Nashville, TN)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations in (Nashville TN). + Conveys customer feedback to product ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Transdev (Portland, OR)
- …Manager reports directly to the Assistant General Manager in fulfilling daily call center operations including but not limited to customer service ... Call Center Manager The... Call Center Manager The Call ...and reservations departments. + Oversees scheduling of reservationists, monitors operations and coordinates delivery of service with superiors. +… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
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