- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- AssistRx (Orlando, FL)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- DXC Technology (Nashville, TN)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Mesilla, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Teleperformance USA (Mcallen, TX)
- …home is not available for this position.** **Your Responsibilities** + **Oversee day-to-day call center operations and business planning, ensuring staff ... employee morale** + **Manage compliance and reporting for all call center operations including ...**Perform other related duties and assignments as required by manager ** **Qualifications** + **Bachelor's degree from an accredited college… more
- Transdev (Arlington, VA)
- Operations Manager The Operations ...based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + ... Manager reports directly to the General Manager in fulfilling daily operations including but...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- VCA Animal Hospitals (Los Angeles, CA)
- …high-quality experiences for VCA clients. Specifically, the Operations Manager will manager our team of call center Supervisors who directly manage ... call experience for our clients (pet owners). The Operations Manager will bring specialized knowledge of... Manager will bring specialized knowledge of managing call center teams to bring our … more
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