- American Airlines (Dallas, TX)
- …board! **Why you'll love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence ... Leads and develops a team of Analysts responsible for reporting and analytics over a range of Contact...data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is… more
- Mass Markets (Mesilla, NM)
- …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... in a QA leadership role within a BPO or contact center . + Strong knowledge of QA...skills. + Experience with QA software, CRM systems, and reporting tools. + Certifications in Quality, Six Sigma, or… more
- Hilton (Atlanta, GA)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center Projects\)_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive...+ Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\),… more
- Liberty Utilities (South Lake Tahoe, CA)
- Manager , Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, ... role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus...+ **Understanding of data analytics, business intelligence** , and reporting tools (Power BI, Tableau, etc.) + **Background in… more
- Walmart (Bentonville, AR)
- …ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong time ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in maintaining daily...adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology, such as computer telephony… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...across project leads and conduct monthly project reviews. + Reporting & analysis on Key performance indicators and trends.… more
- Cushman & Wakefield (St. Louis, MO)
- …**Why You'll Love This Role** **As the Manager - Global Accounts Receivable Reporting , you will be at the center of how our business understands, manages, ... **Job Title** Manager - Global Accounts Receivable Reporting ...**###@cushwake.com** . Please refer to the job title and job location when you contact us. INCO: "Cushman &… more
- Charles Schwab (Westlake, TX)
- …Hoc reporting needs for Ultra High Net Worth clients. The SPWS Complex Reporting Manager will be an Addepar specialist engaging directly with UHNW clients to ... key processes / interactions are designed and executed smoothly. The SPWS Custom Reporting Team will broadly support the adoption and customization of class leading… more
- Saint-Gobain (Malvern, PA)
- The Manager , Accounting and Reporting Financial Systems will serve as the primary contact for the Region business units who are internal customers of the NA ... Financial Shared Service Center (SSC) for accounting and reporting financial...and resolving system failures affecting monthly financial closings and reporting . 2. The Manager leverages their deep… more
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