- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... while aligning with live agent support programs. The Digital Operations role is responsible for ensuring necessary framework, processes,...accommodation to apply, please call us at ###. This contact is for accommodation requests only and cannot be… more
- Centene Corporation (Topeka, KS)
- …with contact center staff with day-to-day oversight and resources for contact center operations . + Monitors interactions, workflow, and metrics of ... to performance, quality, and efficiency standards + Collaborates and oversees senior contact center operations employees to resolve complex issues + Reviews… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Mass Markets (Wichita, KS)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Trinity Health (Livonia, MI)
- …action plans to drive results, coaching, mentoring, and career pathing. + Manages the Contact Center Operations and Case Management team and related projects ... a culture of service excellence, accountability, ownership, and high-performance. Oversees the daily operations of the contact center and case management… more
- CoreSite (Secaucus, NJ)
- …shaping the future of digital infrastructure while nurturing your professional growth and success. Manager , Facilities & Data Center Operations Role - As a ... leader in CoreSite's Operations team, the Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- CoreSite (Chicago, IL)
- …the future of digital infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in ... CoreSite's Operations team, the Senior Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- Vanderbilt University Medical Center (Nashville, TN)
- …preeminent programs in patient care, education, and research. **Organization:** VUMC IT Data Operations Center **Job Summary:** The Lead Computer Operations ... during their scheduled shift within our 24x7 IT Operations Center . This role is pivotal in...timely, and appropriate communications. Under the direction of the Operations Supervisors and/or Operations Manager ,… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: ... environment, familiar with related policy and procedures + Contact Center Representative I - Less than...policies, procedures and state and federal laws effecting all operations of the Center . Should have a… more
- ITW (Troy, OH)
- …Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a contact ... and address customer concerns in a timely manner. The manager directly manages all contact center...is consistently reinforced as a core value in all contact center operations . **Supervisory Responsibilities**… more
