• Stony Brook University (Stony Brook, NY)
    IT Service Desk Technician - Day Shift - Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
    DirectEmployers Association (10/10/25)
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  • NuAxis Innovations (Washington, DC)
    …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
    DirectEmployers Association (09/10/25)
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  • BXP (Boston, MA)
    …with external vendors. Reporting Structure: This position reports directly to the Manager , Regional IT Services, who provides supervision and guidance, and ... Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate… more
    DirectEmployers Association (10/17/25)
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  • Red River (Chantilly, VA)
    …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation...field. + 5+ years of experience in managed services, IT service delivery, or client-facing operations roles.… more
    DirectEmployers Association (10/18/25)
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  • RGP (Centennial, CO)
    …role in Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier-one service desk tickets. + Resolve 2nd-line incidents and requests in ... IT team. Under the general supervision of the Support Services Manager , the IT Analyst will provide front-line technical support to end-users, helping to… more
    DirectEmployers Association (10/22/25)
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  • Dentons US LLP (Kansas City, MO)
    …including scheduling, publishing classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications ... IT Training Supervisor Chicago, IL, USKansas City, MO,...of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones,… more
    DirectEmployers Association (09/25/25)
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  • Signature Aviation (Orlando, FL)
    …data. + Establish robust post-deployment support processes to minimize disruptions, collaborating with IT Service Desk and Infrastructure teams for smooth ... are seeking an innovative and collaborative Base Technology Deployment Manager to join our IT leadership team,...You will manage deployments within budget constraints to keep IT assets current, deliver exceptional customer service … more
    DirectEmployers Association (10/29/25)
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  • Home Depot (Parkville, MD)
    …learn to oversee the smooth operation of several key areas, including the Customer Service Desk , Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the ... **Position Purpose:** Operations Assistant Store Manager in Training (OASM- IT ) will gain...various aspects of the store, including associates, sales, customer service , safety standards, product availability, store presentation, and overall… more
    DirectEmployers Association (10/29/25)
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  • Epsilon, Inc (Alexandria, VA)
    …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
    DirectEmployers Association (10/08/25)
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  • Epsilon, Inc (Alexandria, VA)
    …more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is preferred. + ServiceNow Certification + 7+ years of configuration, advanced ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...as a technical liaison between executives, developers and other IT departments. + Serve as the primary technical escalation… more
    DirectEmployers Association (10/04/25)
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