- USAA (Phoenix, AZ)
- …membership independently. We also pay for all licensing costs! We have new training classes starting every month.Our in-office development program provides you ... to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class...onsite days are settled between each employee and their manager . Work schedules will vary and may include some… more
- Martin's Point Health Care (WA)
- …has been certified as a "Great Place to Work" since 2015. Position Summary The Training and Development Manager will oversee the design, implementation, and ... continuous improvement of training programs for call center staff, ensuring...learning strategies. Certification(s): + Relevant Certifications in Learning and Development , Training , or Coaching (eg, CPLP, SHRM-CP,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …status. In addition to day-to-day operations, the Senior Call Center Manager will be accountable for onboarding, training , consistent and accurate ... **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for...trends and proposes necessary changes. + Oversees the hiring, training , development , and morale of Team Members.… more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...on all service interaction + Provide team motivation and development to maximize sales opportunities + Responsible for the… more
- ThermoFisher Scientific (Morrisville, NC)
- …completes development of client reports specific to the program training and quality systems and procedural documents. + Supports program-specific audits and ... and/or Quality Training experience required + Medical Information or Healthcare call center experience preferred In some cases an equivalency, consisting of a… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector… more
- Bank OZK (Ozark, AR)
- Job Purpose & Scope The Call Center Manager is responsible for providing guidance to and oversight of the call center assistant manager (s) and call ... service best practices while fostering a high-performance culture through coaching, training , and development . Partners cross-functionally to identify and… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for ... leading and overseeing all program components Call Center environment and distributing work and managing and...provide weekly updates to the customer on the work, training , and personnel. Responsible for equipment that is provided… more
- University of Michigan (Ann Arbor, MI)
- Cisco Finesse / Call Manager Administrator Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as ... + 10+ years experience with VoIP, jabber, and ACD technologies. + Cisco Call Manager background. + Experience with Workforce Management Systems. + Ability… more
- Mass Markets (Tampa, FL)
- …as a trusted partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing the collections operations within ... the call center environment. Your role involves leading a team...+ Conduct regular performance reviews, provide feedback, coaching, and training to collections supervisors and agents to drive continuous… more
