- Dignity Health (Rancho Cordova, CA)
- …an expectation of regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected to provide visionary ... the care center 's administrative, operational and support requirements. The Manager , Contact Center has a responsibility to safeguard patient health and… more
- Modivcare (Ridgeland, MS)
- …this opportunity may be the right fit for you! Modivcare is looking for an experienced Manager - Contact Center to join our team. This role is responsible ... to enhance the customer experience and satisfaction. This role + Monitors contact center performance, operating efficiencies, and staff development. + Implements… more
- DXC Technology (Nashville, TN)
- …inInsurance industry, with a minimum of 3+ years in a similar role as Sr Manager Contact Center Business operation * Proven experience in business process ... transactions Contact Center operation * Proficiencies in business process management and optimization * A continuous learner that stays abreast with industry… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... next-gen products that will be used by our retail customers this will include working with and aligning vendor roadmaps with our internal product roadmaps and vision. By collaborating with your team and partnering with internal and external stakeholders,… more
- SRP (Tempe, AZ)
- Manager of Contact Center Technology Location: Tempe, AZ, US Date: Oct 8, 2025 **Requisition ID** : 19360 **Join us in building a better future for ... and outstanding service. We are looking for a dynamic and experienced Contact Center Technologies Manager to oversee and optimize the technological… more
- EverBank (Lewisville, TX)
- ** Contact Center Site Manager ** The Contact Center Site Manager job manages team of managers in support of contact center operations. The ... and is responsible for implementing standards and targets to ensure that contact center performance remains high and accomplishes the customer care goals. **Key… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
- Walmart (Bentonville, AR)
- …to handle customer requests Escalation matrices Customer request process lifecycle Oversees contact center operations and implements new initiatives by tracking ... related area. 1 year's supervisory experience. 3 years' experience in customer service/ contact center or related area. **Preferred Qualifications ** _Outlined… more
- Cedars-Sinai (Los Angeles, CA)
- …ID** : 12724 **Working Title** : Manager , Patient Access (Patient Access Contact Center ) **Department** : CSRC Sched Reg Patient Access **Business Entity** : ... the needs of all customers and support the Medical Center 's philosophies. The Manager , Patient Access assumes fiscal responsibility through preparation of unit… more
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