• Service Delivery Manager…

    Prime Therapeutics (Salem, OR)
    …Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service ... efficiency, quality, profitability, competitive position and customer satisfaction + Direct Service Delivery team in the areas of client relations and… more
    Prime Therapeutics (11/12/25)
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  • Contact Center Program…

    Leidos (Indianapolis, IN)
    …business. The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager ** to lead resource and ... **Description** **_Contact Center Program Manager Needed!_** At Leidos,... contact center technologies, such as Contact Center -as-a- Service cloud-based solutions, artificial… more
    Leidos (10/23/25)
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  • Contact Center Manager

    Leidos (Indianapolis, IN)
    …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... + Oversee daily operations of the contact center to ensure efficient and effective service ...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
    Leidos (10/14/25)
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  • Contact Center Manager

    Mass Markets (Garden City, GA)
    …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible...RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service … more
    Mass Markets (09/03/25)
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  • Ford Pro Contact Center Product…

    Ford Motor Company (Allen Park, MI)
    …this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer Service Division (FCSD) and is responsible ... This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives...+ Lead the end-to-end feature lifecycle for Ford Pro Contact Centers in the Salesforce Service Console,… more
    Ford Motor Company (11/13/25)
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  • HR Contact Center Manager…

    AdventHealth (Altamonte Springs, FL)
    …Location** : Altamonte Springs, FL **The role you will contribute:** The HR Employee Contact Center Manager oversees the daily operations and strategic ... support of HR contact center activities, inclusive of call ...and monitor the call/case escalation process to ensure seamless service for end users. The Manager addresses… more
    AdventHealth (11/07/25)
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  • Contact Center Quality Assurance…

    Mass Markets (Garden City, GA)
    … Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous improvement ... deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
    Mass Markets (09/03/25)
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  • Mid-Level Digital/Technical Product Manager…

    USAA (Plano, TX)
    …dedicated and strategic Mid-Level Digital/Technical Product Manager you will join our Contact Center Technologies team. In this role, you will take ownership ... to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the...strategy and deliver impactful solutions for our members and contact center agents. You will be responsible… more
    USAA (11/15/25)
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  • Contact Center Project…

    Motion Recruitment Partners (Charlotte, NC)
    Contact Center Project Manager CHARLOTTE, North Carolina **Hybrid** Contract $68.72/hr - $77.43/hr Outstanding long-term contract opportunity! A well-known ... Financial Services Company is looking for a Lead Contact Center Project Manager in Charlotte, NC (Hybrid). Work with the brightest minds at one of the… more
    Motion Recruitment Partners (11/01/25)
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  • Manager of Risk Operations Contact…

    Walmart (Bentonville, AR)
    …or related area. 1 year's supervisory experience. 3 years' experience in customer service / contact center or related area. **Preferred Qualifications ** ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in maintaining daily...to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You… more
    Walmart (10/15/25)
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