- United Airlines (Chicago, IL)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... to succeed (Minimum Qualifications):** + 4+ years of experience in high volume contact center , customer service or quantitative analytical areas + Excellent… more
- V2X (Springfield, VA)
- …contract award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this ... The WSCM shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... biggest problems that affect customers, partners, constituents, and the workforce . Work You'll Do Are you an experienced, passionate...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...+ Drive continuous improvement initiatives across training, quality, and workforce management. + Ensure compliance with company policies, client… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions,… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... programs in patient care, education, and research. **Organization:** Family Resource Center **Job Summary:** This position is responsible for bereavement support,… more
- Louisiana Department of State Civil Service (Bossier City, LA)
- SHOP MANAGER , ADVANCED MANUFACTURING AND WORKFORCE TRAINING Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5057425) Apply SHOP ... MANAGER , ADVANCED MANUFACTURING AND WORKFORCE TRAINING Salary $52,250.00 Annually Location Bossier City, LA...and interact with students, faculty and staff and personal contact as normally defined by the ability to see,… more
- Teleperformance USA (North Lauderdale, FL)
- …utilized by assigned projects (Blue Pumpkin, IEX, Aspect, etc.)** + **Knowledge of contact center dynamics and company operations within an ACD environment** + ... **Category :** ** Workforce Management** **About TP** **TP is a global,...assignments as required and as assigned by supervisor or manager .** + **Thrives as a team player in a… more
- Walmart (Bentonville, AR)
- …of experience in financial planning, operations performance, or vendor strategy-preferably in contact center or BPO environments. + Strong understanding of BPO ... We are seeking a results-driven and strategically minded Senior Manager of Workforce Performance to join our...and report on forecast accuracy across demand, staffing, and contact drivers. + Lead workforce quartiling efforts… more
- Broadview FCU (Buffalo, NY)
- …community then you have come to the right place! Summary of Role: The Manager , Workforce Optimization (WFO) is a strategic leader responsible for designing and ... strategies across the retail branch network and Member Service Center (MSC). This highly visible role serves as the...investments align with business goals and member needs. The Manager oversees a team of Workforce Analysts… more
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