- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release Management **You Will:** + Lead… more
- Fiserv (Omaha, NE)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager **About your role:** We are seeking a skilled, ... detail-oriented and proactive Major Incident Manager associate to...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly ... be responsible for working high-pressure situations as the Lead Major Incident Manager for issues...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- IT Concepts (Austin, TX)
- …change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End ... (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the...not conflict with ongoing changes. + Work with Project manager and team members for project deliverables including but… more
- TEKsystems (Cupertino, CA)
- Description Incident & Problem Manager This position requires on-call work, 2x per month With strong collaborative skills, you will work on the Service ... and be the single point of contact for the incident . The Incident & Problem ...troubleshooting methodologies, and communications. Key Qualifications - Experienced in major incident response and triaging problems related… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible...ensure effective and timely communication to business operations. This manager role will drive Problem Management that… more
- Citigroup (Irving, TX)
- …Services businesses globally. The BCC provides centralized command and control for Major Incident , Cyber Event, and Operational Risk Event support, ensuring ... coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management:** + Facilitate the coordination,… more
- TEKsystems (Dallas, TX)
- Description The client is seeking an experienced and driven Service Assurance/ Incident Manager to oversee the coordination and resolution of major network ... and strengthen collaboration with a variety of critical vendors. Skills Incident management, Incident response, Problem management, Troubleshooting,… more
- Broadridge Financial Solutions (Edgewood, NY)
- …along the way, come join the Broadridge team. Join our dynamic team as an Incident Manager within our IT Infrastructure division! As Incident Manager ... Responsibilities + Assemble cross organizational teams to investigate any major technology incident with the goal of...performing Root Cause Analysis (RCA) to resolution. + Ensure Problem Management processes are followed, and incident … more
- Bank of America (Charlotte, NC)
- … triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident / problem management investigations ... smart test reporting. + Champion reliability and stability by guiding incident response practices, postmortem reviews, and service-level objectives (SLOs) tracking.… more