- Geisinger (Pittston, PA)
- …Summary Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the ... other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives. Job Duties + Increases membership through effective … more
- UPMC (Pittsburgh, PA)
- …working from home and in office. This position is located in Pittsburgh, PA. Support the Medicare Sales Contact Center to increase sales and achieve ... by programing assessments via our voice analytics platform, conducting call evaluations, reporting on call trends and...preparing reports that provide insight and value to the Medicare Sales Contact Center . Responsibilities:… more
- Centene Corporation (New York, NY)
- …dual member experience, getting care, benefit usage, digital tool interaction and Call Center experience) by analyzing complaint trends across member types, ... and Grievance processes, healthcare delivery, Data analysis and reporting, CRM and call center platforms, Survey and feedback tools preferred. Workflow and… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- TEKsystems (Lake Bluff, IL)
- …(reports). PRINCIPAL DUTIES AND RESPONSIBILITIES: * Must speak Spanish * 1-2 years call center experience or high volume phone experience * Accountable for ... Medicaid Additional Skills & Qualifications EXPERIENCE AND REQUIRED SKILLS: Prior call center experience and/or multi-line phone system. Good computer skills… more
- LA Care Health Plan (Los Angeles, CA)
- …care issues and referral to QM Department, through calls received from our Call Center and other internal customers. (10%) Handle disenrollment's requests from ... suspected fraudulent activities received through the LA Care hot line and the Call Center personnel. (5%) Communicate with collection agencies, billing business… more
- CVS Health (Cincinnati, OH)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... superior listening skills. + Document in the hybrid field sales integrated tech stack the call interactions,...shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs + 0-3… more
- Geisinger (Danville, PA)
- Job Summary Provides application support to the Commercial Sales and Medicare division including the Call Center staff. Provides reporting and data ... analysis, as appropriate, in order to support Commercial and Medicare Sales in addition to Sales and Marketing Management. Trains sales staff on specific… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …using digital resources for customer engagement and to use technology for call planning/targeting, field communications, field reporting, sales data analysis, ... than 110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with… more
- Molina Healthcare (Roswell, NM)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more