- Broadview FCU (Albany, NY)
- …on either Tuesday, Wednesday, or Thursday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- TEKsystems (Fulton, MD)
- …full awareness of the way performance and actions affect members and Member Service . * MSCC performance guarantees ( call handling, first call resolution, ... hours: waiting on but typically 8:30-5 or 11am-8pm - Production Operation Hours: The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:30… more
- CHS (Clearwater, FL)
- …service , accuracy, call resolution and satisfaction. TheMember and Provider Service Representative (MPSR) is critical to PAS' success, effectively and ... **Overview** ** ** **Medical Insurance Call Center Representative | Member...Level: Minimum of 80% of calls reach a live Member and Provider Service Representative … more
- State of Massachusetts (Everett, MA)
- …engaged. We encourage you to apply and identify your strengths in these areas. The Call Center Representative is an integral part of the Office of Educator ... "ticket" notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication skills,… more
- Conduent (Denver, CO)
- …individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative ** **Medicaid Member Support - Tier 1** **For The ... of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service ...a call center environment in a customer service role and quality monitoring processes. + Ability to… more
- Chartway Federal Credit Union (Tooele, UT)
- …and communities. A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing exceptional ... service experiences in a fast-paced call center environment. Day to day interactions include assisting...member and account information as needed + Maintain Member Solutions Center service levels by handling… more
- Oriental Bank (San Juan, PR)
- …their accounts. + Receives and channels a variety of customer inquiries through our call center to provide service , support, and provide expert advice regarding ... and refers the customer to the appropriate sales team member . + Receives, records, and channels claims, and inquiries...related field required. + One (1) year of customer service , call center, or sales experience required.… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- … to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI ... Call Center Representative Full Time New...day as a member of our Customer Service Team. Your role as a call ...Customer Service Team. Your role as a call center representative involves: + Routing phone… more
- Humana (Atlanta, GA)
- …focuses on the well-being of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting ... in a best-in-class contact center. As a Contact Center Representative 2, you will provide coverage for **Eastern Time...Associate or Bachelor's Degree + Previous Inbound and/or Outbound call center or related customer service experience… more
- Conduent (NM)
- …of my submitted claim? **Requirements for Remote Call Center Representative :** Successfully complete customer service assessment & typing test Successfully ... where individuality is noticed and valued every day. **Remote Call Center Representative ** We are looking for...a comprehensive solution to these healthcare-related calls. As a member of the Customer Experience team, you assist customers… more