- IT Concepts (Houston, TX)
- …service level agreements (SLAs), operational efficiency, and continuous improvement of IT service delivery. Key Responsibilities: Leadership & Oversight: + ... Managers and indirectly oversees a workforce of 400+ non -exempt employees, ensuring client satisfaction, adherence to ...engineering or technical discipline Experience: + 10+ years in IT service delivery or support roles, including… more
- LACI (Los Angeles, CA)
- …Coming up with processes excites you. + You're not just helpful, you're a teacher. Customer service is important but you have a passion for training others and ... $573 million. Learn more at laci.org Position Summary: The IT Director is responsible for providing leadership from a...and written, to a wide range of end-users, including non -technical users + GSuite, Microsoft Office, and Salesforce Admin… more
- Honeywell (Houston, TX)
- …a high level of customer satisfaction by delivering exceptional customer service , demonstrating empathy, patience, and professionalism in all interactions. ... America, Europe and Asia. As an experienced Engineer, you will support customer inquiries, resolve technical issues and enhance product development, delivering an… more
- Honeywell (El Paso, TX)
- As a Sr. IT Customer Support Specialist here at...you will play a pivotal role in providing world-class customer service and technical support. You will ... success. You will report directly to our Sr. IT Customer Support Manager, and you'll work...the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for… more
- Indian Health Service (Kayenta, AZ)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... organized data closets when adding or removing patch cabling; inventory tracking and customer service , working knowledge of office automation software. For GS-9:… more
- Cisco (NC)
- …our dynamic Partner Technical Engineering team, with a focus on working with our IT Service Provider partners. As a Splunk Sr. Partner Solutions Engineer, you ... at the forefront of driving technical growth and success through our Global IT Service Provider and System Integrator parters. Collaborating closely with… more
- Houston Methodist (Houston, TX)
- …the customer where they are. The manager will coordinate all aspects of IT service operations for support teams to follow to ensure that everyone performs ... to their best ability and provides world-class IT service delivery experience that our customers expect and desire, preventing downtime or lost productivity… more
- Mount Sinai Health System (New York, NY)
- …and time-management: Managing multiple customers and cases simultaneously while maintaining high customer service . Non -Bargaining Unit, M5L - HSO Digital ... **Job Description** ** IT Project Manager I ( Customer Success...providers, or healthcare partners. + Prior exposure to handling customer inquiries, troubleshooting service issues, and resolving… more
- Honeywell (Morris Plains, NJ)
- …cross-functional teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what you ... investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work...a related field. + 5+ years of experience in IT service management or a similar role.… more
- Nelnet (Centennial, CO)
- …mission of creating opportunities for people where they live, learn, and work. An IT Service Manager (ITSM) is a professional responsible for ensuring that an ... efficiently, and meet the needs of the business. The IT Service Manager focuses on aligning ...and service transition phases of the ITSM service lifecycle, and ensuring high levels of customer… more
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