- The Walt Disney Company (Santa Monica, CA)
- …determination. **Job Summary:** The DTC - Viewer Experience (VX) team is seeking an Omnichannel Engineer . In this role as a CCaaS professional, you will manage ... the NICE CXone omnichannel telephony and digital messaging channels for global support....Scripts and contact flows to achieve impactful and strategic omnichannel customer support with cutting-edge Interactive Voice Response (IVR)… more
- Humana (Tallahassee, FL)
- …closely with multiple teams throughout the software development lifecycle (SDLC). **Lead Software Engineer - IVR & Omnichannel APIs** Humana is seeking a ... Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team....you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have… more
- Microsoft Corporation (Redmond, WA)
- …The Customer Experience Applications Team delivers Dynamics 365 Customer Service Omnichannel that lets our customers run intelligent and highly scalable contact ... complete, and predictive application scenarios across all devices and form factors. Omnichannel for Customer Service is a robust application that extends the power… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** **What you'll do ** As a Site Reliability Operations Engineer within the Global Technology Platforms (GTP) Command and Control Center (CCC) ... in monitoring, detecting, major incident response with a technical team of engineer 's laser focused on restoring service across complex distributed systems. To… more
- Insight Global (Carol Stream, IL)
- Job Description The Senior CCM Engineer is responsible for designing, building, and optimizing enterprise-level customer communication workflows and templates using ... and automation processes that power the organization's print, digital, and omnichannel delivery solutions. The ideal candidate will combine deep technical expertise… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- **Data Engineer ** **Category:** Software Development/ Engineering **Main location:** United States, Indiana, Indianapolis **Alternate Location(s):** United States, ... . **Position Description:** We are seeking a motivated Data Engineer to support the modernization of our our clients' insurance… more
- Walmart (Bellevue, WA)
- …access to information and actions. They are seeking a Senior Software Engineer to drive observability, automation, and scalability across these systems, leveraging ... Who We Are Walmart is a multinational, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At Feedback...insights. + We are seeking an exceptional Senior Software Engineer to join the Feedback platform team, focusing on… more
- DIRECTV (El Segundo, CA)
- …our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds ... care phone agents. We are seeking an expert and highly motivated IT Software Engineer Principal 2 to join our technology team. This pivotal role is responsible for… more
- Acosta Group (Rogers, AR)
- …Acosta Group is seeking a highly skilled and adaptable AI/ML Data Engineer to design, develop, deploy, and support AI-powered solutions that enhance Acosta's ... using Azure DevOps is highly valued. Beyond technical implementation, the AI Engineer will provide second- and third-level support, mentor business users and citizen… more
- Papa John's International (Louisville, KY)
- **Job Summary** Papa Johns is seeking a Principal Backend Engineer to drive the architecture and engineering excellence of our omnichannel digital commerce ... technology stem from poor cadence or mismanaged expectations. As a Principal Engineer , success in both Domain Tech Leadership and Community of **Practice Leadership… more
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