- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- Transdev (Arlington, VA)
- Operations Manager The Operations ...based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + ... Manager reports directly to the General Manager in fulfilling daily operations including but...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Robert Half Office Team (Parsippany, NJ)
- …a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager . In this position, you'll oversee a team of ... frontline managers who each lead their own group of call center representatives. Your mission will be...performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity… more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- AssistRx (Phoenix, AZ)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager , Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... with an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: +… more
- Colgate-Palmolive (Overland Park, KS)
- …Does this position supervise: No + Reports To: Customer Fulfillment Operations Manager **Relationships:** + Operational Call Center teams + Corporate ... interactions by type and reason codes. The role collaborates between Success Operations and the Call Center teams to ensure key performance indicators are… more
- DXC Technology (Nashville, TN)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations in (Nashville TN). + Conveys customer feedback to product ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
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