- Intermountain Health (Lansing, MI)
- **Job Description:** The Operations Workforce Manager involves forecasting call volumes, creating and adjusting staff schedules, and monitoring real-time ... is often preferred. + Several years of experience in call center operations and workforce management are typically required. + Experience with WFM software such… more
- Citigroup (Jacksonville, FL)
- …financial impacts to the organization **Qualifications:** + 10+ years of experience in operations support, workforce management, or a related field, with a ... Citi's Global Workforce Optimization (GWFO) is an organization within Citi's...providing transparency & visibility of the current state; empowers operations and functions to leverage enterprise solutions to drive… more
- Leidos (Indianapolis, IN)
- …is seeking a dynamic and analytical ** Workforce Manager ** to oversee workforce planning and management within our contact center operations . The ... management strategies to optimize staffing levels and ensure efficient operations within the contact center. + Create...required. + Minimum of 3 years of experience in workforce management within a contact center or… more
- Eliassen Group (Jefferson City, MO)
- …processes across departments. + Identify inefficiencies and recommend improvements to streamline workforce operations . + Support the integration of workforce ... ** Workforce Planning Data Project Manager ** **Anywhere**...**Stakeholder Engagement** + Serve as the central point of contact for workforce planning initiatives. + Communicate… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a...providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions,… more
- Amazon (Seattle, WA)
- …WFP capability across Amazon. This individual has proficiency in employing workforce insights, strong business operations fundamentals and good judgement. ... with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills...SLX is looking for an exceptional Sr Technical Program Manager with strategic expertise and a strong delivery record… more
- Amazon (Seattle, WA)
- …governance, and execution of sophisticated planning solutions that enable data-driven workforce decisions across Amazon's global operations . Key job ... Description We are seeking an experienced Principal Product Manager - Technical to lead the core planning...to lead the core planning experience of our enterprise-wide workforce planning transformation initiative. This role will drive the… more
- McAfee, Inc. (Frisco, TX)
- **_Role Overview:_** As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring ... collaborating with senior stakeholders, you influence decision-making and ensure the Workforce Management (WFM) function delivers maximum value to the business. You… more
- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... WSCM shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and experience… more
- Citigroup (Jacksonville, FL)
- The Senior Group Manager for the Citigold Client Service teams is responsible for implementation and execution of the service model strategy for clients in the ... needs of the wealth client as well as a detailed understanding of contact center management and technology enablement. Leads teams, processes and projects designed… more