- Centene Corporation (Frankfort, KY)
- …Purpose:** Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and… more
- University of Utah (Salt Lake City, UT)
- Details **Open Date** 05/19/2025 **Requisition Number** PRN41953B **Job Title** Customer Advocate Spec **Working Title** Customer Advocate Specialist I ... supports one scheduling team and/or one referral rotation. The Customer Advocate Specialist I ( CAS I)...**Minimum Qualifications** Required Two years of experience in communications, customer service , a related medical field, or… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- CVS Health (High Point, NC)
- …solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is on advocating for the member. We do ... and clinical pods allow maximization of inbound and outbound touchpoints to solve members' needs and create behavior...members we serve. **Required Qualifications:** 6 plus months in customer service role Must be within 50… more
- AscellaHealth (Berwyn, PA)
- …and health plans. This frontline role is essential in delivering white-glove customer service and ensuring a seamless, compassionate experience for patients ... in a healthcare contact center, patient support, specialty pharmacy, or related customer service role. + Experience working with healthcare stakeholders such… more
- The Cigna Group (Bloomfield, CT)
- …for issue resolution. + Requires the delivery of complex business resolution services in customer service via inbound calls, outbound calls and portal ... of this role will fall between 8am-9pmEST Mon-Fri.** **POSITION SUMMARY** Highly technical Customer Service expert with depth of knowledge within a health care… more
- WelbeHealth (Los Angeles, CA)
- …processing, inquiry reply, clinic-based scheduling, and other administrative tasks. The Welbe Advocate will provide outstanding customer service to all ... Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which...experience working in a call center environment where a service /support role was primarily performed + Must be flexible… more
- Kelsey-Seybold Clinic (TX)
- …insurance company or medical clinic. Preferred: 2+ years of experience with customer service / outbound calls **License(s)** Required: N/A Preferred: Medical ... of the RN Manager, the Medical Assistant - Care Advocate is primarily responsible for acting as a liaison...the medical care team/provider. The Medical Assistant - Care Advocate will work with patients for a pre-defined period.… more
- CVS Health (Nashville, TN)
- …inbound and outbound call efforts building connections utilizing exceptional customer service skills. Job Responsibilities: * Conduct designed outbound ... for a designated book of business. * Be the advocate for our members by taking ownership, acting with...college degree * 2 to 3 years in a Customer Service capacity * Demonstrated Self-starter with… more
- Corewell Health (St. Joseph, MI)
- …create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc. Essential Functions + ... Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others… more