- St. Luke's University Health Network (Allentown, PA)
- …we serve, regardless of a patient 's ability to pay for health care. The Patient Service Center Analyst is tasked with providing technical and ... support entities, service call monitoring and patient /customer follow-up. The Patient Service Center Analyst is often the first point of contact… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce management, and… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact ...This role will be pivotal in optimizing our contact center technologies, directly benefitting operations, and enhancing patient… more
- University of Miami (Medley, FL)
- …and/or on-call paging and/or patient accounts systems, excellent levels of patient service and telephone etiquette, and ability to provide objective feedback ... UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in...provider on-call paging or general information requests, and/or 3) patient accounts customer service calls. This will… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Vanderbilt University Medical Center (Nashville, TN)
- … patient care, education, and research. **Organization:** Vanderbilt Kennedy Center **Job Summary:** JOB SUMMARY Provides technical assistance, oversees and ... + Maintains certification in good standing under the Behavior Analyst Certification Board. + Has or will pursue and...in these areas that has made us a major center for patient referrals from throughout the… more
- Stanford Health Care (Newark, CA)
- …results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a passion for ... Day - 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management Team supports cross-functional process improvement and end-to-end… more
- Garnet Health (Harris, NY)
- …on our Patient Financial Services team at/in Garnet Health Medical Center -Middletown. Responsibilities The PFS Analyst is responsible for supporting the ... of a satisfying career and a rewarding lifestyle. Our focus is on patient -centric care with a collective of visionary leaders and dedicated and caring professionals… more
- Catholic Health (Buffalo, NY)
- …specialty-wide template reviews to ensure templates match demand, minimizes barriers and promotes patient access. The Analyst ensures patient centric access ... to services are delivered smoothly, efficiently, consistently, and timely. The Analyst collaborates with Contact Center leadership, clinical and operational… more
- Hackensack Meridian Health (Edison, NJ)
- …planning to deliver the appropriate level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...Minimum of 1 year of experience in a contact center environment OR a current active Patient … more
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