- St. Luke's University Health Network (Allentown, PA)
- …we serve, regardless of a patient 's ability to pay for health care. The Patient Service Center Analyst is tasked with providing technical and ... support entities, service call monitoring and patient /customer follow-up. The Patient Service Center Analyst is often the first point of contact… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact ...This role will be pivotal in optimizing our contact center technologies, directly benefitting operations, and enhancing patient… more
- Saratoga Hospital (Saratoga Springs, NY)
- …specialties, while independently coordinating with clinical departmental leadership and Patient Engagement Center leadership. + Designs schedule templates ... Analyst Capacity Management Salary Range: $28.88-$47.41/hr based on...audits for sustained impact. Other: + Supports maintenance of Patient Engagement Center scheduling decision support tools… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Workforce Management experience in a large high-volume Access Center + 2+ years of Data Analysis + Knowledge… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... and inspires peers to impact a change in culture. ** SERVICE ESSENTIAL FUNCTIONS** + Analyzes real-time data and trends...EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...Project Manager to support all phases of project implementation. ** SERVICE ESSENTIAL FUNCTIONS** + Facilitates gathering and documenting requirements,… more
- Stanford Health Care (Newark, CA)
- …results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a passion for ... Day - 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management Team supports cross-functional process improvement and end-to-end… more
- Hackensack Meridian Health (Edison, NJ)
- …planning to deliver the appropriate level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...Minimum of 1 year of experience in a contact center environment OR a current active Patient … more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Rush Health Corporate ... vary depending on the circumstances of each case. **Summary:** Quality Assurance Analyst supports Data Management development at Rush Health, a clinically integrated… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior (Sr.) Financial Analyst position is responsible for maintaining and performing complex data analysis related to the clinical or ... assigned entity or hospital and/or contractual relationship. The Sr. Financial Analyst is also responsible for independently compiling and reporting information as… more
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