- Independent Health (Buffalo, NY)
- …perks, benefits and a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible ... goals in achieving service levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a pharmacy… more
- University of Pennsylvania (Philadelphia, PA)
- …Omnicell operational issues + Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment ... organization and attention to detail) *The above list is representative of pharmacy technician responsibilities and is...requests for any needed repairs + Promptly submit IT help desk tickets when deemed necessary +… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- … resolution of customer service issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- ManpowerGroup (Alpharetta, GA)
- …timely follow-up. + Maintain accurate records of issues and resolutions using the help desk ticketing system to ensure continuous support quality. **What's ... is seeking a dedicated and technically proficient Technical Support Representative to join their dynamic team. As a Technical...1-3 years of experience in a technical support or help desk environment. + Strong knowledge of… more
- VCA Animal Hospitals (Quincy, MA)
- …hospital. Recommend any needed service, ie vaccinations, heartworm testing, etc. + Pharmacy and Retail Sales: * Understand the benefits of the veterinary services ... professional manner. + Maintenance/Housekeeping: * Verify that the front desk , reception area, waiting areas, and exam rooms are...and initiate the process of meeting those needs. - Help new clients completely fill out the registration form.… more
- Kelly Services (Louisville, KY)
- …job titles: Customer Service Rep, Customer Service Agent, Customer Support Associate, Help Desk , Customer Operations, Support Specialist, Client Support, Sale As ... in high volume call center + One (1) year of work experience in a pharmacy or call center environment preferred + Must have proven ability to provide consistently… more
- Ethos Veterinary Health (Bothell, WA)
- …Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure ... and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- … resolution of customer service issues to ensure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to ensure complete ... environment of continuous quality and process improvement. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls and directing… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …performance metrics including: + Mean Time to Repair (MTTR) + Available System Time + Help Desk Ticket Closure within SLA + Ticket reduction + Drive root cause ... IT Director - Infrastructure & Support Job Details Job Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL Position Type Full Time Job Shift Day… more
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