- Amazon (Cupertino, CA)
- …love to talk to you! A day in the life A typical day for a Principal Applied Scientist in the Customer Service Data and AI team involves a combination of ... to customer service associate experiences and foundational technologies. As an Applied Scientist , you'll own the definition and implementation of customer… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Scientist to lead Amazon Customer Service's (ACS) voice AI initiatives. In this role, you will leverage your expertise ... in large language models and speech AI to pioneer our next-generation customer service voice solutions. You will shape the technical strategy for voice automation… more
- Amazon (Seattle, WA)
- Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... and statistical approaches. About the team ACS support core customer segments in Stores, Digital, Devices, Video, Music, Amazon...Business and finally driver and delivery support. The Sr. Principal Scientist will be a technical leader… more
- Amazon (Bellevue, WA)
- …achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer -obsessed Principal Applied Scientist with strong ... delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery....particularly in the final phase of delivery. As a Principal Applied Scientist , you will:… more
- Amazon (Seattle, WA)
- …and the infrastructure to deliver complex services simply, reliably and consistently. The Principal Applied Scientist leads innovation across a broad range ... and generate shared understanding on science topics. As an Applied Scientist , it is a 'hands-on' science...patents. Key job responsibilities The Playback Development & Operations Principal Scientist is a subject matter expert… more
- Amazon (Bellevue, WA)
- Description The Alexa AI org is looking for a Principal Applied Scientist with a background in Natural Language Processing, Machine/Deep Learning, and Large ... (LLMs). You will be working with a team of applied and research scientists to enhance existing features and...team of science, product, and engineering leaders. As a Principal Scientist within Alexa AI, you are… more
- Amazon (Bellevue, WA)
- …Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Principal Applied Scientist to optimize one of the most complex ... of million dollars saving to Amazon each year. The Principal Applied Scientist will lead...of science models designed to optimize inventory value and customer experience. - Be responsible for communicating our innovations… more
- Amazon (Bellevue, WA)
- …provide the best-possible experience for our customers. We're looking for a Sr. Principal Applied Scientist to help build industry-leading conversational ... range of disciplines. Key job responsibilities As a Sr. Principal Applied Scientist within the...years of hands-on experience as a Principal -level Scientist or Engineer. * Experience building customer … more
- Amazon (Arlington, VA)
- …place. As we continue building to out our team, we are looking for a Principal Applied Scientist , to lead research, design, experiment and implementation of ... Career Growth: You will invent new experiences and influence customer -facing shopping experiences to help suppliers grow their retail...focus, and business understanding. Key job responsibilities As a Principal Applied Scientist on this… more