- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Change & Release Management is responsible for overseeing and enforcing ITIL-based change ... of change and release management. Leverage ServiceNow Change Management Workbench and other ITSM tools...Change & Release Management Understand ServiceNow as a change manager assist in changes, needs to… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and problem ... level agreements (SLAs) for incident and problem management. Analyze ITSM data and reports to identify trends, gaps, and...and reports to identify trends, gaps, and opportunities for process improvement. Collaborate with Change and Release… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager , you will drive IT Service Management maturity at ... You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving... ITSM processes with initial focus on core ITSM processes including Change Management, Incident Management,… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …ServiceNow Certified Implementation Specialist - ITSM ; or Certified Problem and Change Manager (CPCM) or HDI Problem Management Professional + **Security ... Manager ** **WILL MAKE AN IMPACT** + Manages change management process and coordinates IT ...GFAC + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- ServiceNow, Inc. (Orlando, FL)
- …office.** **What you get to do in this role:** + Promote and consistently support the change management process on a global scale. + The Global Cloud Change ... + Conduct training, coaching and provide guidance of the Change Management process to our Change...experience. + ITIL Foundation Certification or equivalent knowledge of ITIL/ ITSM . + 4+ years of professional ITIL Change… more
- Leidos (Bethesda, MD)
- …where you can thrive, keep reading!** Leidos is seeking Systems Engineer/Project Manager to oversee the IT Operations & Maintenance (O&M) responsibilities of the ... standards. + Actively participate and mentor team members in solution design, process and/or approaches. + Coordinate receipt of new technology solutions provided by… more
- iconectiv (Bridgewater, NJ)
- …defining and thinking about the process + Support development and maintenance of ITSM Roadmap, iconectiv ITSM Process Architecture Model and Process ... with the organization's security policies and standards during the change process . + Ensure that all changes...Certification + Previous experience with ServiceNow or a similar ITSM tool + Skilled in technical documentation + Outstanding… more
- Centene Corporation (Tallahassee, FL)
- …+ Supports the IT change and release manager with the setup of change management in the IT Service Management ( ITSM ) tool and adoption of improved ... manager in completing regular audits of the change and release management process + Analyzes...an ITIL-based support environment and with IT Service Management ( ITSM ) systems such as ServiceNow + Knowledge of Other:… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …your opportunity to make a personal impact as a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful contributions to ... career. At GDIT, people are our differentiator. As a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM in Offutt AFB, you will help ensure today is safe… more
- Bio-Techne (Minneapolis, MN)
- …and Asset Management. * Define and track key performance indicators (KPIs) for each ITSM process . * Report on performance against these metrics and identify ... a strategic thinker with strong leadership abilities and a deep understanding of ITSM frameworks and IT operations best practices. ESSENTIAL FUNCTIONS **This will be… more