- Cognizant (Teaneck, NJ)
- …**This position is** **open to Qualified individuals in the United States.** **Position - Service Desk Delivery Manager ** Location - Iselin, NJ 08830 ... (5 - 8 pointers day to day candidate's responsibilities) The Program Manager will oversee IT Service Management initiatives, ensuring seamless… more
- Axxum Technologies (Mclean, VA)
- …desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues + Ensure ... Response Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications +… more
- TekSynap (Fort Detrick, MD)
- …**REQUIRED QUALIFICATIONS** + Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE ... documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs,...clearance with /SCI eligibility. **Overview** We are seeking a Program Manager to join our team supporting… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...and managing daily operations. + Experience as a Deputy Program Manager (DPM) or similar leadership role,… more
- TekSynap (Fort Detrick, MD)
- …Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... + Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and… more
- Encore Electric, Inc. (Lakewood, CO)
- …The Help Desk Manager works collaboratively with the Help Desk team to ensure exceptional customer service , encourage professional growth of team ... and optimize processes for efficiency and quality. The Help Desk Manager will join the IT Leadership...SKILLS AND ABILITIES:** Knowledge of: + CoBIT processes including Service Desk , Incident Management, Asset Management, and… more
- Marriott (Marina, CA)
- …employed by a franchisee and not by Marriott International, Inc. Job Description Front Desk Manager Springhill Suites by Marriott The Dunes On Monterey Bay JOB ... in the absence of the Front Office or Front Desk Manager . * Supports daily Front ...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile...mobile devices and systems, including Livescan, License Plate Reader Program , Computer Automated Dispatch, etc.; + Direct, manage, and… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more