- TEKsystems (Tucson, AZ)
- …to detail and coaching skills help shape exceptional customer experiences!" Job Title: Quality Assurance Specialist Start Date: November 4, 2025 Location: ... track team and individual performance. Qualifications: + Minimum 1+ years of quality assurance call center experience. + Strong communication skills and… more
- Bank OZK (Ozark, AR)
- …experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O ... opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality ...or call center management review. + Performs quality related coaching and feedback discussions with call… more
- TEKsystems (Blue Bell, PA)
- …is currently supporting a call center in Blue Bell, PA looking for a quality assurance specialist . This position will work on-site and monitor agents in ... the call center. Applicants must have flexibility in their schedule...reporting on trends to improve customer satisfaction and service quality . + Review customer service interactions across various channels… more
- Beacon Mobility (Houston, TX)
- …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
- TEKsystems (Tucson, AZ)
- Quality Assurance Compliance Specialist Location: Tucson, AZ (On-Site) Department: Call Center Operations Reports To: QA Operations Manager Employment ... Position Summary We are seeking a detail-oriented and proactive Quality Assurance Compliance Specialist to support our call center operations. This… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist Sr within PNC's Retail Technology Shop and ... in STEM OPT for this position. Seeking a detail-oriented and technically skilled Senior Quality Assurance Specialist Sr to lead and execute quality… more
- PNC (Miamisburg, OH)
- …and have an opportunity to contribute to the company's success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card ... the field on a regular basis. As a Senior Quality Assurance Specialist , you will...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing ... pertinent documents. + Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + Follow-up on… more
- PNC (Birmingham, AL)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist within PNC's Lending Technology Credit Card ... be performed remotely, at the manager's discretion. As a Quality Assurance Specialist , you will...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
- PNC (Strongsville, OH)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist Sr within PNC's Technology organization, you will ... . + Leads the team in planning and estimating quality assurance support requirements for new products,...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
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