- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleQuality Management Specialist ( Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... & Productivity Reports toSection Manager, Customer Service Training and Quality Management Full or Part TimeFull Time...areas + Monitors, evaluates and certifies staff on the quality of call handling and other channel/functions… more
- AssistRx (Orlando, FL)
- …project requirements. Requirements + Previous call center experience participating in quality call and system audit performance reviews preferred. + Previous ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- Bank OZK (Little Rock, AR)
- …and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback discussions with ... . Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality...and guidelines. Knowledge, Skills & Abilities + Knowledge of call center principles. + Knowledge of general banking principles… more
- CGI Technologies and Solutions, Inc. (Albany, NY)
- ** Call Center Specialist ** **Category:** Administration **Main location:** United States, New York, Albany **Position ID:** J1025-1619 **Employment Type:** Full ... Based inquiries. CGI is looking for an operations minded Call Center Specialist located in Columbus, Ohio....Quality Levels (AQL) and CGI internal timeframes. 2) Call follow-up to confirm resolution based on appropriate action… more
- ADP (Augusta, GA)
- ADP is hiring a **HR/Payroll Specialist II** . This is a hybrid position working 3 days in the office and 2 days at home. **POSITION SUMMARY:** Provides high ... quality customer service to approximately 50,000 globally dispersed ADP...assistance with the utilization of the Time - Labor Management system, Talent Management System, Compensation Systems,… more
- PennyMac (St. Louis, MO)
- …or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a Call Center environment as ... production and servicing of US mortgage loans and the management of investments related to the US mortgage market....complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service role, operating… more
- AdventHealth (Hinsdale, IL)
- …with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The Specialist reports to the department ... while understanding that **together** we are even better. **Schedule:** + 1-Year inbound call center experience + Remote, but must reside in the Chicagoland or… more
- ICF (Reston, VA)
- …and Technical Assistance Specialist - Housing and Community Development - ON- CALL ROLE** ICF seeks an experienced Lead Training and Technical Assistance ... Specialist to provide training and technical assistance (T/TA) to...In this role, you will support communities and the management of their federal awards. You will contribute to… more
- Encore (Queens, NY)
- Position Overview The Production Specialist is responsible for assisting in the successful planning and execution of corporate events, association events, keynotes, ... Director of Event Production or Associate Director of Project Management . Key Job Responsibilities Event Pre-Production: * Fulfill Pre-Production responsibilities… more
- Encore (Naples, FL)
- …lighting, or projection operation experience and test to be considered** The Technical Specialist is responsible for the technical set up and operation of enhanced ... This position reports to an Associate Director of Project Management or Director of Project Management in...* Ensures Accountability _See The Big Picture_ * Decision Quality * Manages Complexity _Value People_ * Collaborates For… more
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