- AssistRx (Orlando, FL)
- …project requirements. Requirements + Previous call center experience participating in quality call and system audit performance reviews preferred. + Previous ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- Bank OZK (Alpharetta, GA)
- …and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback discussions with ... . Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality...and guidelines. Knowledge, Skills & Abilities + Knowledge of call center principles. + Knowledge of general banking principles… more
- CGI Technologies and Solutions, Inc. (Albany, NY)
- ** Call Center Specialist ** **Category:** Administration **Main location:** United States, New York, Albany **Position ID:** J1025-1619 **Employment Type:** Full ... Based inquiries. CGI is looking for an operations minded Call Center Specialist located in Columbus, Ohio....Quality Levels (AQL) and CGI internal timeframes. 2) Call follow-up to confirm resolution based on appropriate action… more
- ADP (Augusta, GA)
- ADP is hiring a **HR/Payroll Specialist II** . This is a hybrid position working 3 days in the office and 2 days at home. **POSITION SUMMARY:** Provides high ... quality customer service to approximately 50,000 globally dispersed ADP...assistance with the utilization of the Time - Labor Management system, Talent Management System, Compensation Systems,… more
- PennyMac (St. Louis, MO)
- …or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a Call Center environment as ... production and servicing of US mortgage loans and the management of investments related to the US mortgage market....complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service role, operating… more
- Veterans Benefits Administration (IN)
- …position is 100% remote. Position Description Title/PD#: Legal Administrative Specialist (Fiduciary Call Center)(CTAP Only)/ PD41384A Relocation/Recruitment ... fiduciary contact activity in order to yield great consistency and higher quality in the service provided by customer-facing employees. The Legal Administrative … more
- Encore (Naples, FL)
- …lighting, or projection operation experience and test to be considered** The Technical Specialist is responsible for the technical set up and operation of enhanced ... This position reports to an Associate Director of Project Management or Director of Project Management in...* Ensures Accountability _See The Big Picture_ * Decision Quality * Manages Complexity _Value People_ * Collaborates For… more
- Koniag Government Services (El Paso, TX)
- …+ Triage calls for appropriate responses, referrals, and documentation + Provide case management /referral services + Apply quality standards to all calls and ... Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing ... (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management . The QA Specialist I will ensure that the IRMAC… more
- Outreach Development Corporation (Brentwood, NY)
- …from substance use and behavioral health disorders by providing the highest quality , life-changing treatment, training and tools to build healthy lives. Our mission ... a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please… more