- TekSynap (Rockville, MD)
- …a drug screening + Ability to obtain a Public Trust **Overview** We are seeking a Records Management Help Desk Specialist to join our team supporting ... the Documentum System Administration module as required. + Provide Help Desk support services to the SLES...+ Experience providing functional support to end users with Records Management Systems + Creation and modification… more
- TekSynap (Washington, DC)
- …while escalating complex issues to higher support levels when necessary. + Team Management :Supervises help desk staff, including hiring, training, and ... solid understanding of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …resolve complex problems. * Process Management : o Develop, refine, and implement help desk policies, procedures, and workflows. o Monitor and analyze help ... Well-being programs \#CGIFederalJob \#79570 \#ClearanceJobs \#CGIintelligencecareers \#MARSCareers **Skills:** + Help Desk /IT Services + Information Management… more
- Koniag Government Services (Washington, DC)
- … Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... holidays, three weeks paid time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking...Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I… more
- CVS Health (Chicago, IL)
- …able to report to our downtown Chicago office on 30 W. Monroe.** **Position Summary** The Help Desk Associate (Level 1) role is an integral part of our growing ... team. We are looking for a competent Help Desk Associate to provide fast and...all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit… more
- MyFlorida (Tallahassee, FL)
- …agency. The individual in this role will manage all aspects of the workstation support/ help desk , including identity management , IT inventory management , ... WT: HELP DESK MANAGER - 41500051 Date:...WT: HELP DESK MANAGER - 41500051 Date: Aug 28, 2025...Active Directory (Entra ID); + Maintaining accurate IT inventory records and ensur ing quality management of… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....application, or system support specialists + Maintains and updates records and tracking databases + Alerts management … more
- Kelly Services (Alexandria, VA)
- …3. Resolve issues related to operating systems, printers, and basic networking 1. Ticket Management 2. Respond to help desk requests via phone, email, ... **Junior Help Desk Technician (Contract to Hire)**...documentation or archiving outdated support materials 4. Updating inventory records for IT equipment 1. Training & Mentorship 2.… more
- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding ... weeks) as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- ARSIEM (Arlington, VA)
- …capability in the following areas: + Asset management practices and principles + Help Desk ticket processing and procedures + Good Customer support + Ability ... for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident...activities + Good problem-solving skills + Work with Asset Management to support accurate records and maintain… more