- WHIZZ (New York, NY)
- …Contact delinquent customers to resolve outstanding debts and coordinate repossessions. Locate and recover stolen or defaulted bikes using tracking tools and field ... At Whizz , we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we're here to help them succeed and… more
- MCR Hotels (Colleyville, TX)
- …All Team Members work together to contribute to great guest satisfaction scores. Recovery : Ability to handle challenging guest situations with hospitality and a ... and an effective, positive workplace. SECTION TWO: Front Desk Agent , Role Specific Duties and Expectations The core mission...and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly… more
- Pyramid Global Hospitality (Avon, CO)
- …first impression for our guests. While checking in, registering guests, the Guest Services Agent is a source of knowledge for the guest for everything about the ... information is established. Help to resolve problems and "WOW" guests through recovery when things aren't quite right Promote and sell special hotel programs.… more
- BF Saul Company Hospitality Group (Sterling, VA)
- …Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Financial Results and Cost Control: Follows proper selling techniques ... and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group… more
- Tri-County Electric Cooperative (Azle, TX)
- …electric systems. Familiarity with FEMA procurement guidelines and disaster recovery funding processes. Professional certifications (eg, NIGP-CPP, CFCM, CPSM, or ... similar). Experience with ERP systems such as NISC, SAP, or Oracle. Relationships Works collaboratively across departments and with external vendors Reports to Purchasing Director Physical Demands (Scale: Rarely = Less than 5%, Occasionally = 5% - 25%,… more
- Ken Garff Auto Group (West Valley City, UT)
- …audits on all Loan Servicing employees (Collections, Communications, Customer Service, and Recovery ) on a regular basis Must be non-biased when performing agent ... evaluations/observations Maintain confidentiality of all agent evaluations, observations, and issues Evaluate adherence to policies and procedures, as well as state and federal regulations Evaluate call handling and customer service Track, analyze, and… more
- TELUS International (Las Vegas, NV)
- …strategic scope with measurable KPIs to achieve performance results ( agent utilization, productivity, quality, average hold time, abandonment rate, average call ... wrap-up time, inbound service recovery , and customer reference ability) Oversee the interviewing &...record of recruiting, training, coaching and managing a 150+ agent call center to achieve performance objectives Strong organizational… more
- Replit (San Mateo, CA)
- …is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just ... Build tools and processes that reduce Mean Time To Recovery (MTTR). Performance Optimization : Identify and resolve performance...about what we are up to? Meet the Replit Agent Replit: Make an app for that Replit Blog… more
- Atrium Hospitality (Rogers, AR)
- …first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, ... and receiving faxes, packages and mail Perseverance: Help to resolve problems through recovery when things aren't quite right Inclusion: You will be committed to the… more
- Elevation Convening Center & Hotel (Montgomery, AL)
- …guests that enable future bookings. Performs all duties of Front Desk Agent , PBX Operator, Reservation, and Bell Staff. Effectively manages and develops ... that any guest incidents and internal defects are recorded in KYC. Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible.… more
