- Merck & Co. (Rahway, NJ)
- …equipping them with the necessary knowledge and skills to deliver enhanced customer service .Develop and maintain quality knowledge articles and technical ... service management role.Minimum 5 years of experience supporting remote locations.Excellent communication skills, including the ability to convey complex… more
- Merck & Co. (Rahway, NJ)
- … communications.Develop and leverage relationships with internal/external stakeholders (ie IT, Customer Service , Order to Cash, 3rd Party Data Providers ... satisfaction.Provide leadership and knowledge to resolving highly complex or unusual customer service -related issues and business problems.Lead or support new… more
- Merck & Co. (San Diego, CA)
- …field or healthcare environmentPrevious sales, account management, consultative, or customer service experienceExperience developing-and executing a plan for ... Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, … more
- Merck & Co. (West Palm Beach, FL)
- …in most competency areas Valid Driver's license Preferred: Prior consulting or customer service experience Experience developing-and executing a plan for ... Job DescriptionThe Hospital / Institutional Customer Representative is a key member of the...by site or organization, with Friday designated as a remote -working day, unless business critical tasks require an on-site… more
- Merck & Co. (Huntington Beach, CA)
- …Experience and Skills:Background in sales, account management, consultative roles, or customer service .Experience analyzing metrics to evaluate progress toward ... within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems… more
- Merck & Co. (SD)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... that's driven to make an impact on cancer patients! We take a customer -centric approach by leveraging emerging digital technologies and data analytics to better… more
- Merck & Co. (Knoxville, TN)
- …in field sales teams and play a critical role in supporting our customer centric business model.This position is responsible for working in their respective ... understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division, Companion Animal… more
- Bodorlaser Inc (Chicago, IL)
- …inquiries via phone calls. Diagnose and resolve product-related issues through remote troubleshooting methods in coordination with service and engineering ... technical field. Minimum of 2 years' experience in a customer support or technical service role, preferably...settings. Clear written and verbal communication skills, with a customer -first mindset. Proficiency in remote support platforms… more
- Merck & Co. (Rahway, NJ)
- …Skills: Accident Investigation, Accident Investigation, Accountability, Audit Management, Customer Service Management, Customer -Support, Detail-Oriented, ... and/or regulatory deadlines.Acts as POC for business areas and provides customer support.- Recommends changes if compliance gaps are identified. Works with… more
- Merck & Co. (Rahway, NJ)
- …close milestones, dependencies, and risksOversee operations supported by the Business Service Center (BSC) Americas and Genpact:Monitor service delivery, SLAs, ... qualificationsCPA or MBAExperience with large, multi-entity environments and shared service modelsProficiency with Excel and exposure to enterprise finance systems… more
