- TEKsystems (Buffalo, NY)
- Description Tier 1 Agent will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will ... handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the...of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues,… more
- TEKsystems (Tampa, FL)
- …role . Will take inbound calls supporting families with login issues and provide customer support as needed to resolve any issues. . Will handle roughly 30-50 ... . Respond to inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their… more
- TEKsystems (Houston, TX)
- NOW HIRING REMOTE TIER 1 CUSTOMER SUPPORT **Must have previous technical help desk style experience to be considered or recent technical certificate** + ... inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues +...of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues,… more
- Insight Global (Boston, MA)
- …line of support for the firm and the shift is Mon-Fri 930AM-630PM EST. The Tier II analyst will provide an exceptional customer service experience and technical ... firm spanning across the US/Europe/Asia is looking for a Tier II Application Support Specialist to join their fully... II Application Support Specialist to join their fully remote 24x7 Level 2 Application Support team for roughly… more
- Patterson Companies, Inc. (Brookings, SD)
- …organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, ... email, and/or chat session, to ensure the customer 's questions are answered in a timely manner. This...at the desktop level. **This full-time, permanent position is remote for candidates who reside in ID, IL, MN,… more
- Trinity Health (Livonia, MI)
- …support, operations & / or optimization leadership focus. **_** Position is remote based_** **Functional Role (not inclusive of titles or advancement career ... through phones, cases, and the Knowledge Management experience. Implements structured 1 :1s and performance action plans to drive results, coaching, mentoring, and… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support a 24x7x365...and related outages, degradations, and issues. This is a customer facing position that requires significant experience in … more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...through qualifying questions over the phone and may use remote applications to diagnose the needs. + Uses and… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for... Tier 1 Technician is primarily responsible for working on a...(SOPs) + Act as the point of contact for customer incidents reported by telephone, email and remote… more