- Insight Global (Oak Brook, IL)
- …Friday - Tuesday 11AM - 8PM Wed - Sunday We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative to join our client's ... 2+ years of experience in a Tier 1 IT Support or Technical Customer Service...phone etiquette. * Ability to work independently in a remote environment with a reliable internet connection. * Comfortable… more
- Patterson Companies, Inc. (St. Paul, MN)
- …Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow ... and equipment via a combination of verbal guidance and remote connection to the customer 's computer(s). The...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + … more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizenship** (No… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is ... through qualifying questions over the phone and may use remote applications to diagnose the needs. + Uses and...as a team with Tier II and Tier III to solve a customer 's issues.… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers via a… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... to facility's NIPRNet circuit + Establish VPN with CAC connectivity to support remote users + Support integration with ITSM system **Qualifications** + A+ or… more
- Merchants Bank (Winona, MN)
- Merchants Bank, Winona, is seeking an IT User Support Specialist ( Tier 1 Support) to join our team. Hours are generally between 8:00 am - 5:00 pm Monday - Friday ... Saturday coverage from 7:30 am - 12:00 pm (generally 1 -2 Saturdays/month). This position will be the first point...support as needed. Will maintain a high level of customer service, create and maintain knowledge base solutions to… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via ... Other duties as assigned. **Qualifications** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support experience. +… more
- Wolters Kluwer (Indianapolis, IN)
- …office:- Indianapolis IN or Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues and providing support. Your role will ... to their concerns. You will report to the Manager, Customer Service Operations. The shift will be 12:00pm ET...testing to identify bugs and potential fixes + Assume remote control over customers' computers when necessary to resolve… more