- TEKsystems (Phoenix, AZ)
- Job Title: Customer Service Agent - Mortgage Experience Preferred Pay: $20.50/hour Location: On-site (Training period) Schedule: + Training: Mandatory, 3 weeks ... adhere to department guidelines. + Collaborate with internal departments for swift resolution of homeowner concerns. Skills & Qualifications Top Skills: + Customer… more
- Quality Consulting Group (Juncos, PR)
- …in English + 2+ years of relevant experience + Purchasing/Buying + Invoice Issue Resolution + Accounts Receivable Clerk Purchasing Agent + SAP, Excel and other ... ERP system knowledge + BPCS + Available for 1st shift Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation,… more
- Oracle (Columbia, SC)
- … orchestration workflows enabling end-to-end automated diagnostics and incident resolution . Integrate agent -driven actions with existing automation systems ... to Agentic DevOps initiatives, including autonomous remediation frameworks and prototype agent workflows. Collaborate with ML teams to incorporate models for anomaly… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …during the initial contact. When escalation is required to provide customer resolution , agent will accurately route customer to the appropriate department. ... + Follows departmental policies and procedures, particularly in regards to customer confidentiality. + Accurately enters or confirms customer information into database; initiates and/or completes proper request forms in assisting customers. + Handles a… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …& Continuous Improvement + Establish and manage KPI dashboards tracking response time, resolution rate, CSAT/NPS, agent productivity, and service quality. + Own ... brand-consistent service delivery. + Ensure consistent escalation management and timely resolution of complex or high-impact customer issues. Escalation Management +… more
- Millerbernd Manufacturing Co. (Winsted, MN)
- …HR strategic agenda using knowledge of the organization + Strong negotiation and conflict resolution skills + Change agent and role model for leading cultural ... Support and guide employees and leaders through transitions, acting as a change agent + Conduct workforce planning and identify future talent needs to meet… more
- Walmart (Bentonville, AR)
- …orchestration between agents, humans, and tools, and lead the development of agent -driven automation for triage, intervention, and resolution . **What You'll Do** ... teams, and tooling systems. + Collaborate with engineering to implement agent -driven resolution flows for key exception types. + Track system performance for… more
- GE Aerospace (Springdale, OH)
- …shares expertise to shape solutions; surfaces customer issues early and facilitates resolution . **Change Agent :** Learns and applies new tools and methods; ... assesses emerging technologies for value; builds buy-in and leads adoption; plans change activities with peers; implements feedback loops and monitors outcomes; solicits ideas to improve core processes. **Problem Solving:** Generates multiple options with… more
- Millerbernd Manufacturing Co. (Winsted, MN)
- …Bilingual proficiency in English and Spanish is preferred + Strong negotiation and conflict resolution skills + Change agent and role model for leading cultural ... to employees and managers on performance management, employee relations, dispute resolution , and corrective actions + Applies established practices and procedures to… more
- Paylocity (Schaumburg, IL)
- …They will communicate with agencies directly to resolve or monitor progress of resolution , as well as provide detailed explanation to the clients regarding cause and ... resolution of the issue. Primary Responsibilities: + Promptly resolve...Tax Compliance field is strongly preferred. + IRS Enrolled Agent Credentials, Certified Payroll Professional, or significant progress toward… more