- NuAxis Innovations (Washington, DC)
- ** Call Center Analyst - HR Desk** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for...full-time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications.… more
- Morley (Lansing, MI)
- …diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be...with customers) + Available to work shifts within the call center 's hours of operation: + Monday… more
- Principal Financial Group (Des Moines, IA)
- …Do** As a **Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to their dental ... ability to recognize when an interaction needs to be escalated for resolution . Identifies innovation solutions to improve the customer experience and identifies… more
- COOLSOFT (Wauwatosa, WI)
- …Office suite of applications. - Demonstrate an analytical approach to problem resolution . - Familiarity with Microsoft System Center Configuration Manager (SCCM) ... the possibility to be renewed yearly. * Onsite or remote ? Candidates MUST be a current Wisconsin resident or...also working all requests, incidents, and problems through to resolution . A critical role of the Desktop Support Technician… more
- NuAxis Innovations (Washington, DC)
- …a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** ... Level Agreements (SLAs) for incident Response, Update, Handoff, and Resolution times. The Service Desk Specialist must follow published...workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or… more
- Stony Brook University (Stony Brook, NY)
- …providing administrative and technical support to Stony Brook University, Medical Center , and Long Island State Veterans Home (LISVH) faculty/staff/students. The ... Specialist must have strong problem resolution and trouble-shooting skills, be able to work independently,...This position may be eligible for alternative workplace arrangements/telework ( remote or virtual). For this position, we are unable… more
- Entrust (Dallas, TX)
- …the IFIaaS cloud environments, applications, networks, scoping projects, and the resolution of application and network issues. This role involves maintaining CI/CD ... optimizing cloud and on-prem operations, and participating in a 24x7 on- call rotation to ensure high availability and performance. **Responsibilities:** + Design,… more
- CyrusOne (Dallas, TX)
- …service delivery, compliance, and lifecycle excellence across global data center operations. This role will drive operational performance, manage escalations, ... account-level metrics including SLA adherence, uptime, incident response and resolution timelines, ensuring consistent rhythm-of-business (RoB) cadence. + Lead… more
- GCI Communication Corp (Anchorage, AK)
- …+ Minimum of two (2) years of experience in a customer service or call center environment. * Preferred: + Associate degree in telecommunications, computer ... support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide… more
- GCI Communication Corp (Anchorage, AK)
- …+ Minimum of six (6) months experience in a customer service or call center environment. * Preferred: + Associate degree in telecommunications, computer ... support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide… more
