- Walgreens (Deerfield, IL)
- …communities. **Job ID:** 1684815BR **Title:** Resolution Center - Remote Call Center Specialist **Company Indicator:** Walgreens **Employment Type:** ... least 1 year of customer service experience in centralized services or call center environment. + Experience in Retail or healthcare. + Experience providing… more
- IQVIA (Chicago, IL)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for...user's issue and provides first level support for problem resolution + Document information specific to the resolution… more
- Mass Markets (San Antonio, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more
- Mass Markets (CA)
- …customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call ... follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Conduent (Guaynabo, PR)
- …and be part of a culture where individuality is noticed and valued every day. ** Remote Fraud Call Center Representative - Puerto Rico** **Must be proficient ... Service Representative II,** you will be responsible for the resolution of multi-product fraud related client requests by answering...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient… more
- Sunrise Senior Living (Mclean, VA)
- …NAME** Community Support Office **Job ID** 2025-235606 **JOB OVERVIEW** The Resident Billing Call Center Supervisor manages operations of the call ... to resident billing inquiries and manages a team of Call Center Agents. The Resident Billing ...as average speed of answer, average hold time, first call resolution , average handle time, service level… more
- PPL Corporation (Cumberland, RI)
- …strong, diverse communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer-focused culture ... supervisor will be responsible for planning, coordinating and coaching a team within the Call Center Operations service area to maintain a smooth and efficient… more
- Fair Haven Community Health Care (New Haven, CT)
- …training programs to support team development and efficiency. + Develop a strategy for a remote call center with existing and temporary staff and implement ... indicators tied to patient satisfaction, such as wait times, call resolution , appointment accuracy, patient satisfaction, and...leadership or management capacity. Must have experience in a remote call center environment. +… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys,... Center Sales Manageroversees all aspects of our call center team. As a sales manager,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... in a courteous, timely, and professional manner. + Ensure first- call resolution through problem-solving and effective ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more