- Walmart (Bentonville, AR)
- …do ** Requires knowledge of principles and techniques of customer communication Application and allocation of business communication stylestechniques Communication ... interaction channels Listen to customers understand processes and prioritize customer needs then provides solutions Adapts listening and facilitation styles… more
- ASR Group/Domino Sugar (Baltimore, MD)
- …brands Domino(R), C&H(R), Redpath(R), Tate & Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The Customer Service Specialist , Exports & Escalations , supports team ... organizational Service Level Agreements by proactively jumping in when escalations are required. This role excels at meeting their...or less + Provide pro -active support in ensuring customer deadlines/expectations are met + Resolution of… more
- Amazon (Goodyear, AZ)
- …hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and ... mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support...and their stakeholders. About the team The Global Emergency Escalations team consist of Escalations Specialist… more
- Amazon (Goodyear, AZ)
- …hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and ... mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support...scale, please apply! About the team The Global Emergency Escalations team consist of Escalations Specialist… more
- Kuehne+Nagel (Atlanta, GA)
- …developments. The Customer Care Specialist will with pro-active customer communication and problem resolution , and in parallel with engagement of ... Atlanta site is looking for a new Air Logistics Customer Care Specialist to join our Air...customer communication, and effectively handle and respond to customer feedback, complaints and escalations , and ensure… more
- PennyMac (Moorpark, CA)
- …Senior Specialist will perform soft investigations, assist supervisors with escalations , handle complex loans and advanced escalations , and address ... homeownership through the complete mortgage journey. A Typical Day The Senior Specialist REACH (Research, Escalation, and Complaint Handling) acts as the primary… more
- Insight Global (Redmond, WA)
- …offerings.You will be an integral team member and a true advocate for customer resolution , providing real-time solutions to a technical audience. In addition, ... Chat, and Technical Support) and determine appropriate communication plan and customer resolution path. Partner across various cross-functional teams and… more
- ADP (Miami, FL)
- …client issues surfaced by the sales organization, some of which are potential escalations , and communicates resolution to Mega Elites partners. Acts as single ... groups for additional research or work, the Elite Account Specialist "owns" the resolution and communication of...filing, banking/money movement, etc.), many of them potential client escalations , and other inquiries via phone and email from… more
- Citigroup (San Antonio, TX)
- …issue resolution for our clients. The Wealth Services Resource Specialist provides first level support and escalation to licensed and non-licensed associates, ... internal partners, and clients. They manage escalated customer inquiries and ensure the issue resolution ...questions and concerns from associates and assists with problem resolution + Resolves escalations from clients, wealth… more
- Philips (Murrysville, PA)
- ** Customer Service Specialist - Patient Support Team (Murrysville, PA)** The Customer Service Specialist within the Sleep & Respiratory Care business ... as the first point of contact for patient and customer inquiries primarily through inbound phone calls and emails....with documentation. + Serve as a key contact for escalations from internal and external customers and in assisting,… more