- Walmart (Bentonville, AR)
- …do ** Qualification: - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires availability from 7:00 AM - ... highly preferred Requires knowledge of principles and techniques of customer communication, Application and allocation of business communication styles techniques.… more
- US Tech Solutions (San Diego, CA)
- **Duration: 6 Months(Hybrid)** **Job Description:** + We are seeking an experienced Customer Support Operations Specialist to join our Safety Operations team, ... ensuring alignment with strategic objectives. **Experience:** + 3+ years in Customer Support Operations, Escalations Management, or Safety Operations, preferably… more
- Amazon (Goodyear, AZ)
- …hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and ... mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support...scale, please apply! About the team The Global Emergency Escalations team consist of Escalations Specialist… more
- Regions Bank (Hattiesburg, MS)
- …section of the system. **Job Description:** At Regions, the Loan Servicing Escalations Specialist researches and responds to reportable inquiries related to ... requests, loan servicing, and inquiries submitted to the Office of Customer Satisfaction (OCS) for resolution . **Primary Responsibilities** + Converses… more
- Amazon (Seattle, WA)
- …skills to become a member of our investigations team. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to ... by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr. Escalation Specialists rely on judgment… more
- TEKsystems (San Antonio, TX)
- …critical role in ensuring customer concerns are properly documented and routed for resolution . This is a hybrid position - 100% in office for the first 1-2 ... professionals to join our Complaints Intake Team within the Escalations Department. This team serves as the first point...strict metrics on call duration-focus is on quality and resolution . Qualifications: + Previous experience in customer … more
- Kuehne+Nagel (Seatac, WA)
- …developments. The Customer Care Specialist will with pro-active customer communication and problem resolution , and in parallel with engagement of ... counts in more ways than we imagine. **** The Customer Care Specialist is responsible for the...customer communication, and effectively handle and respond to customer feedback, complaints and escalations , and ensure… more
- Dollar Tree (Chesapeake, VA)
- …and support to the customer support agents to help resolve challenging customer issues and to prevent future escalations .** **Analyze and evaluate ... **The Escalation Specialist is responsible for handling customers complaints, questions and concerns that can't be, or are not successfully resolved by frontline… more
- IQVIA (New York, NY)
- …all platform systems and processes are functioning as intended and owning issue resolution . **Role:** The Product Support Specialist is a highly technical ... + **Escalation Resolution Efficiency** **:** Reduction in time to resolution (TTR) for technical escalations . + **Optimized Issue Management:** Strong… more
- TEKsystems (San Antonio, TX)
- …of the support Escalations Team Skills complaint handling, complaint resolution , escalation calls, banking customer service, financial services, ms office ... Team member reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business units within the… more