- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- CACI International (Forest Heights, MD)
- …support of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound ... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
- Marriott (Bethesda, MD)
- …**Located Remotely?** Y **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying and ... resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject...team on issue resolution and problem management. + The Senior Analyst contributes to the Knowledge Base… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- NCR VOYIX (Atlanta, GA)
- …approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals ... Sales Enablement & Process Optimization + Educate sales teams on deal desk processes, including best practices for deal structuring, bid reviews, and revenue… more
- CVS Health (Hartford, CT)
- …and resolving technical issues through various channels while delivering customer service . Owns submitted tickets through issue resolution whether completed by ACE ... Examines and manages ticketing systems to prioritize and address service requests + Implements and enforces security policies to...technical incident reports that would go through a help desk including - citrix, vpn, VIP token, Zscaler, Jabber,… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
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