- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- TEKsystems (Indianapolis, IN)
- Job Title: Sr. Service Desk Analyst Expert Level | Hybrid | On-Site & Remote Support Position Overview: The Sr. Service Desk Analyst serves as ... and resolve issues both remotely and in person. The analyst will also provide front-line desktop support for walk-in...as part of rotation. Required Skills: + Strong help desk and customer service experience. + Proficiency… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables....and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management and performance management… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position requires an individual who ... concerns for 400-600 end users with efficiency and professionalism. * Resolve service desk tickets promptly, maintaining excellent communication throughout the… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change the… more
- Highmark Health (Harrisburg, PA)
- …:** **JOB SUMMARY** + We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT support team dedicated to ... documentation and knowledge articles to empower the Radiology Department with self- service resources. If you are passionate about technology, possess excellent… more