- MetLife (Bridgewater, NJ)
- …to translate that mindset into tangible outputs and outcomes. The Senior CX Strategist will leverage user research and design strategy methods to align ... work (3 days in the office) The Role: The Senior CX Strategist sits within CX... best practices that align cross-functional teams to support research , concepting, and CX strategy implementation on… more
- Wolters Kluwer (Philadelphia, PA)
- ** Senior CX /UX Designer - Hybrid TX R0050760 | DXG | UX/ CX COE - Wolters Kluwer US, Inc.** Job Description As a ** Senior CX /UX Designer** , you will ... on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of...with colleagues. You will report to the [ **Lead CX /UX Designer** ], and work under the leadership of… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** **This is a Hybrid role in Dallas, Texas.** As a Senior CX Researcher , you will hold a pivotal role in advancing user experiences and driving ... industry trends, best practices, and emerging methodologies in quantitative CX research to continually improve research...discipline + Proven experience as a CX researcher , with a portfolio demonstrating successful research … more
- Wolters Kluwer (Coppell, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Amazon (Bellevue, WA)
- …get a delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- City National Bank (Los Angeles, CA)
- …- AVP or VP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... stakeholders and making recommendations as to how to structure CX research programs and leveraging to ensure...Create presentations for and present to a variety of senior stakeholders across the organization * Assess new data… more
- American Express (NY)
- …needs. Within EDR, the Customer Experience Insights team **(CXI)** is looking for a ** Senior Manager of Customer Experience ( CX ) Insights** . Reporting to the ... the future of American Express. The Enterprise Design and Research (EDR) team is passionate about creating customer centric...end - and we're continually evolving our Customer Experience ( CX ) practice to meet our Card Members' changing digital… more
- Amazon (Seattle, WA)
- …products that connect customers with their new vehicle of choice. We're looking for a Senior Product Manager (Tech), Vehicle Detail CX who is ready to work in ... of the customer. As Sr PM for Vehicle Detail CX , you will engage with a cross-disciplinary team and...at Amazon to define the future of how customers research and shop for cars online. Basic Qualifications -… more
- NRG Energy, Inc. (TX)
- …NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research , ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of… more