- MetLife (Bridgewater, NJ)
- …to translate that mindset into tangible outputs and outcomes. The Senior CX Strategist will leverage user research and design strategy methods to align ... work (3 days in the office) The Role: The Senior CX Strategist sits within CX... best practices that align cross-functional teams to support research , concepting, and CX strategy implementation on… more
- Wolters Kluwer (Dallas, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- General Motors (Austin, TX)
- …shaping the future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several ... friction points, and satisfaction. + Collaborate with data engineering, UX research , customer support, and vehicle software teams to integrate diverse data… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager, Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment where ... pickup and delivery customer growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience for… more
- Amazon (Bellevue, WA)
- …get a delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- City National Bank (Los Angeles, CA)
- …experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP *based on...stakeholders and making recommendations as to how to structure CX research programs and leveraging to ensure… more
- Capgemini (San Francisco, CA)
- …are seeking dynamic_ **_Senior Consultants_** _within frog's_ **_Customer Experience ( CX ) Transformation team_** _, which focuses on Customer Service transformation ... sales and delivery of innovative transformation solutions in this space._ As a ** Senior Consultant** you will: + Conduct market & competitive analysis to identify… more
- Wayfair (Boston, MA)
- …your projects more efficiently and to empower others + Product centric mindset - your research will be focused on the digital CX and helping product and design ... a desire to help deliver positive consumer experiences through research . What You'll Do As a Quantitative Lead User.... What You'll Do As a Quantitative Lead User Researcher you will be empowered to plan and run… more
- US Tech Solutions (San Francisco, CA)
- …**Job Description:** + We are seeking an experienced CX Insights Researcher with a strong background in consumer research across retail-both in-store ... is a seasoned insights professional with deep qualitative and quantitative research expertise, capable of leading end-to-end studies, mapping customer journeys, and… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the regional AEs to execute the… more
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