- TEKsystems (Arlington, TX)
- …to meet business needs Skills genesys, agile, platform configuration, contact center technologies Top Skills Details genesys,agile,platform configuration, ... Description - provide ongoing support and general maintenance of the Genesys Cloud...contact center technologies Additional Skills & Qualifications - 7-10 Years… more
- Humana (Helena, MT)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Capgemini (Chicago, IL)
- …you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your role ... **Job:** **Organization:** _INVENT PEOPLE S&T_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ **Requisition… more
- Cognizant (Teaneck, NJ)
- **The Role:** Cognizant is seeking a ** Senior Project Manager - Contact Center Operations** with strong experience in the Contact Center Domain and ... Oversee the planning and execution of projects within the Contact Center Domain to ensure alignment with...Receivable to streamline processes and enhance revenue management. + Support the hybrid work model by effectively managing remote… more
- American Express (Phoenix, AZ)
- …on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center ecosystems (CCaaS). This role requires strong ... + Lead data migration and modernization initiatives by analyzing existing contact center environments-including data structures, dependencies, and integration… more
- MetLife (Cary, NC)
- …a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering team. This role is critical to the ... success of our contact center operations, enabling seamless customer interactions...will be responsible for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …This role places a strong emphasis on developing and implementing AI-enhanced Contact Center and Digital Communications solutions across the enterprise. The ... sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service bot, and Communications Platform as a… more
- Whirlpool Corporation (Atlanta, GA)
- …+ Candidates in those counties are required to work onsite at the Whirlpool Contact Center Whirlpool is the world's leading kitchen and laundry appliance company ... summary** Whirlpool is currently seeking qualified candidates for a Senior Representative. + This role is remote except for...School Diploma or GED + 2+ years of customer contact center experience (virtual or in person)… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty....or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- University of Utah (Salt Lake City, UT)
- …Operations Management - Division/Business Unit (Non-Executive) **Working Title** UOnline Center Senior Supervisor **Career Progression Track** M00 **Track ... Posting may close at any time)** **Job Summary** **UOnline Center Senior Supervisor** We are in search...support faculty in their use of the UOnline Center , exam related systems and provide UCL leadership with… more