- Microsoft Corporation (Redmond, WA)
- …that is advancing customer voice programs across ODSP & Copilot Agents. As a ** Senior Customer Experience Program Manager** , you will lead gathering ... (AI) era. + Communicate and present customer program status, insights, and recommendations to senior ...management, analytics, or customer feedback and intelligence program management + OR equivalent experience +… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is... experience required. + 5+ years of professional experience in program or project management within… more
- Amazon (Bellevue, WA)
- …engineering teams, who together manage the lifecycle of returned and damaged products. The Return Customer Experience (RCX) team is a part of the WW Returns & ... Manager, you will own the programs associated with post-purchase customer experience to help customers maximize product...a purchase decision. Basic Qualifications - 6+ years of program or project management experience - … more
- Amazon (Arlington, VA)
- …multi-million dollar businesses and reporting to senior leadership - Experience in technical program management working directly with software engineering ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...is searching for a passionate, driven, and talented technical program manager to plan customer capacity within… more
- Capital One (Plano, TX)
- Senior Director, Know Your Customer (KYC) Compliance Program The Senior Director, AML Leader for Capital One's Enterprise Know Your Customer (KYC) ... key risk management leadership role in ensuring compliance with Know Your Customer (KYC) regulations and maintaining regulatory standards. This position will report… more
- Chewy (Minneapolis, MN)
- **Opportunity:** Chewy is seeking a ** Senior Program Manager, Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... responsible for improving the ** customer experience ** through strategic partnerships, structured program management,...and educating teams on VoC principles. + **Collaborate with senior leadership** to align customer experience… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is...of human-centered design process - 5+ years of design program management experience Preferred Qualifications - Knowledge… more
- GE HealthCare (West Milwaukee, WI)
- **Job Description Summary** Reporting into the Corporate Marketing organization, the Customer Experience Center Senior Director will lead the strategy, ... life. Reporting into the **Corporate Marketing organization** , the ** Customer Experience Center Senior Director**...serve as a key leader within the broader transformation program , helping to shape the vision, design, and operational… more
- Amazon (Redmond, WA)
- …- Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering ... products that aim to connect the physical and digital customer journey. Basic Qualifications - 5+ years of technical...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Bellevue, WA)
- Description As a Senior Program Manager for Amazon Inbound Transportation's Shipper Experience (AIT-SX) team, you will lead strategic initiatives to enhance ... sizes. Our team is passionate about delivering a best-in-class transportation experience through technology-driven solutions and customer -centric design. We… more