- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... + Lead and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... **Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Quantico, VA. You will be working as part of a team to deliver ... enterprise -wide mobile and collaborative telephony solutions within a zero-trust...PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and...all end-user devices. + Serve as a liaison with enterprise -level IT teams for escalated issues or specialized support… more
- Cargill (Atlanta, GA)
- …reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr. Director, Service Desk & Field Services leads the global strategy, engineering, and ... support services. This role combines deep technical expertise in Service Desk & Field Services with visionary...desk leadership, or field services within a large enterprise . + Demonstrated success in implementing engineering solutions that… more
- SAIC (Fort Huachuca, AZ)
- …Desk Team Manager, onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk .** **NOTE: This position will require weekdays, weekends, ... defined objectives and policies + Communicate with other departments, senior management, functional peer groups, technical staff and customers...service skills and be well versed in the Service Desk environment + Strong understanding of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of...required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise … more