• Senior Escalation Support

    Cisco (Austin, TX)
    …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
    Cisco (11/13/25)
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  • Principal Network Engineer

    Leidos (Odenton, MD)
    …team and other key stakeholders. * Serve as the senior Tier III escalation support engineer for Incident Management activities. * Develop and maintain ... **Description** Leidos is seeking a **Principal** **Network Engineer ** to join our Defense Enclave Services (DES) team at **Ft. Meade, MD.** This is an exciting… more
    Leidos (10/16/25)
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  • Senior Account Escalation Manager

    ServiceNow, Inc. (Orlando, FL)
    …**What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...of interaction and personalized service during an account-level escalation . The Account Escalation Manager establishes a… more
    ServiceNow, Inc. (12/02/25)
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  • Senior Associate, L2 Support

    Capital One (Boston, MA)
    Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer , you...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
    Capital One (11/19/25)
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  • NPI/LCM Senior Engineer

    J&J Family of Companies (Irvine, CA)
    …team decisions on sourcing to achieve cost and time targets. + The NPI/LCM Senior Engineer will provide technical support to external manufacturers in ... around yield, capacity, cost savings, and other supply chain challenges. + The NPI/LCM Senior Engineer will support ERP and Quality System assessments and… more
    J&J Family of Companies (11/26/25)
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  • Senior Desktop Analyst - Technical Desktop…

    Capgemini (Warren, NJ)
    **Job Title:** Senior Desktop Analyst - Technical Desktop Support Engineer **Location:** Warren, NJ **Travel:** 25% **Job description:** Job Summary: We are ... looking for a highly skilled and motivated Technical Desktop Support Engineer to provide exceptional on-site IT...Collaborate with the Service Desk for shift-left initiatives and escalation handling. Provide user training and promote IT best… more
    Capgemini (10/21/25)
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  • Senior Technical Support

    Fujifilm (Santa Fe, NM)
    **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
    Fujifilm (12/02/25)
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  • Senior Deskside Engineer

    Survitec Group Limited (Pasadena, TX)
    Vacancy Title: Senior Deskside Engineer - Houston Vacancy...the globe and are recruiting for an experienced Deskside Support Engineer to support our ... Recognition Scheme The Role: Here at Survitec, we are currently recruiting for a Senior Deskside Engineer to join our team based in Houston, Texas. Survitec… more
    Survitec Group Limited (11/27/25)
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  • Senior Network Services Engineer (IT…

    CUNY (New York, NY)
    …and telephony services) in coordination with campus IT teams. + Serve as senior escalation point for complex enterprise networking issues; mentor and guide ... Senior Network Services Engineer (IT Infrastructure...optical backbone, including DWDM/optical platforms and dark-fiber interconnects. + Engineer , deploy, and support datacenter network fabrics… more
    CUNY (10/30/25)
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  • Infrastructure Engineer Senior

    American Electric Power (Columbus, OH)
    …solutions while providing ongoing support to the business. The Senior Engineer independently completes infrastructure project assignments and plans, ... end date. **Job Summary** This position will be the senior engineer for a team responsible for...tasks. + Drive vulnerability assessment and remediation work, including escalation support for workstation-related issues. + Adhere… more
    American Electric Power (11/07/25)
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