- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El ... departments to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance satisfaction and… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience ** Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds What you'll do Are you ready to shape the future of ... deliver a frictionless and engaging experience to the Walmart customer . As the Senior Manager of CX Strategy, you will architect friction-free,… more
- Amazon (Seattle, WA)
- …to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. ... Description We are seeking a Senior Technical Program Manager to join...our insights, we inform business decisions that directly impact customer experience as customers of new GenAI… more
- Carter's/OshKosh (Atlanta, GA)
- …based in our Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel ... Medallia, UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and… more
- Panasonic North America (Newark, NJ)
- …join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... product, and customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust with our customers. **Strategic Project… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Technology Consulting (Implementation), CX** **Why We Have This Role** ... the company continues to grow. You will be the senior manager for our CX teams in...to develop and execute multidisciplinary solutions and improve the customer experience + Process Enhancement: Design and… more
- Amazon (Herndon, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
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