- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Amazon (Teterboro, NJ)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... degree - 5+ years of program or project management experience - Experience using data and metrics...strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Carrier (Palm Beach Gardens, FL)
- …**About the role:** This role is focused on developing and executing an integrated customer experience strategy across the customer lifecycle. Critical focus ... comprehensive strategy in alignment with the Enterprise strategy to improve overall customer experience across our equipment, aftermarket services, systems and… more
- Realtor (Austin, TX)
- …at **Realtor.com** **(R)** , this is the role for you. Join us as our newest ** Senior Product Manager , Unified Mobile App** and continue to Love Your Career at ... and services seamlessly. We're looking for a **Sr. Product Manager - Unified Mobile App** who can lead the...leader who thrives working with design, engineering, marketing, and customer -facing teams + Experience working with mobile… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager ** to join the Copilot Agents+Platform Ecosystem (CAPE) team in the ... realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires solid… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is...drive innovation and performance as we evolve our core Customer - facing systems to meet the future needs of… more
- Carter's/OshKosh (Atlanta, GA)
- …based in our Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel ... Medallia, UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and… more