- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... job responsibilities *Lead and standardize quality control processes across Ad CX programs. *Develop and implement automated quality checks, measurement frameworks,… more
- Generac Power Systems, Inc. (Pewaukee, WI)
- …to push new boundaries. Roles and Responsibilities : Drive strategic operations and process excellence, ensuring seamless support workflows across departments. Build ... and enhancing operational agility. Collaborate with Engineering, Product, Supply Chain, and CX teams to resolve recurring issues and improve processes. Advocate for… more
- KPMG (Atlanta, GA)
- …then consider a career in Advisory. KPMG is currently seeking a Senior Specialist, Business Analyst to join our Managed Services practice. Responsibilities: ... business analyst team; delegate effectively, while coaching and mentoring senior specialists and specialists on user story and requirements engineering… more
- MCI Careers (Dallas, TX)
- …the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: Develop a detailed understanding of client ... in the industry. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This role will… more
- Synchrony (West Chester, OH)
- …and the multi-channel marketplace. The primary purpose is to led daily operations that help strengthen overall channel governance to enhance our risk culture ... of emerging channels team Work with multiple internal teams, like IT, MarTech, CX and Compliance, to reduce risk within corporate website and marketplace channel… more
- Acuity Brands (Atlanta, GA)
- …Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty policy implementation, ideally in a B2B environment. This high-impact ... serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects...presence to serve as a trusted thought partner to senior leadership. + **Customer Experience Expertise** - Deep understanding… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... Innovation, Technology, and broader operational groups (sales, supply chain, field operations , marketing, finance). **What we're looking for:** **EXPERIENCE** : We… more
- Wolters Kluwer (Houston, TX)
- ** Senior CX /UX Designer - Hybrid TX R0050049 |...Designer** ], and work under the leadership of the [ ** Manager , CX /UX Design** ]. This role is a ... - Wolters Kluwer US, Inc.** **Job Description** As a ** Senior CX /UX Designer** , you will take...The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000… more
- Palo Alto Networks (Santa Clara, CA)
- …with precision. **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the strategic direction and architectural design ... of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles… more
