- Liberty Latin America (PR)
- **What's the role?** The Senior Manager CX Performance leads our Agent Performance team, focusing on training, quality, and knowledge management. This ... integrate AI into processes and analyze data to improve agent performance. **Training & Development** : + Manage and...integrate AI into processes and analyze data to improve agent performance. **Training & Development** : + Manage and… more
- Stantec (Alexandria, VA)
- …ability to offer solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent ... basic technical and project management duties under the supervision of a Senior Commissioning Authority or Project Manager . Understands and identifies project… more
- Amazon (Seattle, WA)
- …that drive significant business impacts in Seller businesses. Key job responsibilities As a Senior Manager for Applied Science, you will: * Lead and grow a ... Brand Analytics (ABA), Product Opportunity Explorer (OX), and Growth Agent . We are looking for a talented and passionate.... We are looking for a talented and passionate Senior Applied Science Manager to lead our… more
- T. Rowe Price (Owings Mills, MD)
- …Price II experience. Role Summary Come join our team and be the principal agent behind how II communicates product and service changes to internal and external ... and DT), secure site as well as working with CX to determine how communications can be seamlessly integrated...closely with internal teams, including sales, product, service, and CX to ensure alignment of communication strategies. If you… more
- Coinbase (Montgomery, AL)
- …connection, and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise ... *Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in...job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Senior Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence (TM) _ framework, ... technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration. **Contributions**… more
- CMTA, Inc (Minneapolis, MN)
- …unparalleled growth and career opportunities. **Summary** We are seeking a skilled Senior Building Commissioning Specialist to join our team. This role is ... events and conferences. **Preferred Qualifications** + 7+ years of commissioning ( Cx ) experience. + Strong ability to collaborate in construction environments. +… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …+ Integrate AI-driven automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered ... Cisco Communications Solutions: Contact Center, Unity Connection, Unified Communications Manager , WebEx Collaboration, Emergency Responder/E911, Expressways, CUBEs or Session… more
- Synchrony (Rapid City, SD)
- …progress, quality, challenges, issues, risks, mitigants, and trade-off decisions to senior leadership. **Epic Ownership:** + ** Agent Servicing / Frontline ... Strategy and Solutions leader will bring the vision for Contact Center Front-Line Agent Servicing Automation and AI-Powered Assistant to life by overseeing epics and… more
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