- Intuit (Mountain View, CA)
- …Quickbooks and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer ( VoC ) program, which measures trends in ... customer sentiment and uncovers opportunities to optimize customer experience and business outcomes. We're looking for an experienced collaborator who has the… more
- CenterWell (Phoenix, AZ)
- …end-user experience. + Customer & Clinical Voice : Lead structured Voice of Customer ( VoC ) activities, synthesizing input from patients, providers, ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...highly matrixed healthcare settings. You will serve as the voice of the customer , working across clinical,… more
- ALBEMARLE (Charlotte, NC)
- …build comprehensive market intelligence reports, identifying key insights and trends more efficiently. Voice of Customer ( VoC ) Initiative: + Own the Design ... analyze market data, and provide concise, actionable insights to senior leadership. Familiarity with AI tools and technologies to...conferences** , and **corporate events** . + **Experience managing Voice of Customer ( VoC ) programs**… more
- FirstBank PR (San Juan, PR)
- …is responsible for managing, analyzing, and synthesizing third-party research, internal surveys, and Voice of the Customer ( VoC ) data to generate actionable ... Senior Business Analyst (Market Research) Customer ...against competitors. . Support the end-to-end process of internal VoC initiatives, including survey design, data collection, reporting, and… more
- Edwards Lifesciences (Irvine, CA)
- …products + Define unmet needs through literature reviews or high-touch engagements such as voice of customer ( VOC ) with Health Care Practitioners (HCPs) + ... Design of Experiments) + Demonstrated proficiency in HCP engagement through VOC sessions, technology presentations, case observations, etc. + Strong design control… more
- Edwards Lifesciences (Naperville, IL)
- …reimbursement changes, and emerging technologies. + Conduct competitive analysis and voice -of- customer research to inform product positioning and lifecycle ... We are looking for Senior Downstream Product Marketing Manager, a strategic marketer...product capabilities and compliance requirements. + Serve as the voice of the customer in internal planning… more
- Citigroup (Tampa, FL)
- …and building strategy for the development of staff. + Drives improvement opportunities arising from Voice of Customer ( VOC ) of Voice of Employee (VOE) ... communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …on launch plans, implementation support, and commercial execution. + Serve as the global voice of customer in core team engagements and new product development ... efforts, including VOC gathering, customer journey mapping, and positioning strategies. + Own market development strategy, including outside KOL engagement,… more
- Sinclair Broadcast Group (Arlington, VA)
- …Centers of Excellence and Communities of Practice desired. Must have track record of success in Voice of the Customer ( VOC ) and Voice of the Business ... the VP Enterprise Transformation and work within the CIO's senior management team. **Specific Duties:** + Lead and promote...across management and staff levels. Co-location and virtual. + Voice of the Customer data collection and… more
- Cardinal Health (Columbia, SC)
- …review of contract pricing, from a customer or supplier lens, to improve VOC ( Voice of Customer ), VOS ( Voice of Sales) and First Time Pricing ... and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development...select key customers with the goal of improving VOM ( Voice of Manufacturer) and VOS ( Voice of… more