- ASM Research, An Accenture Federal Services Company (Helena, MT)
- The Service Delivery Lead serves as the primary Service Integration and Management ( SIAM ) integrator for CASTLE-NET IT services, responsible for ... and maintain service integration strategies and governance frameworks + Monitor service delivery performance against established SLAs and KPIs across all… more
- Cognizant (Anchorage, AK)
- …business solutions for Fortune 500 clients. **About the Role** As a Service Delivery Manager - Senior Manager, you will lead multi-tower managed services for ... teams, partnering with client IT leadership and third parties to ensure seamless service delivery and operational excellence. **In this Role, You Will:** .… more
- Baylor Scott & White Health (Dallas, TX)
- …The successful candidate will lead enterprise-wide ITSM initiatives and manage service delivery performance across a complex ecosystem of internal teams and ... Service Integration and Management ( SIAM ) framework to enable seamless service delivery across providers. _Technology & Platform Management_ - Oversee the… more
- HUB International (Chicago, IL)
- …customer satisfaction to design, optimize, and support workflows that make IT service delivery intuitive, efficient, and responsive. Working across TechOps and ... Partner with service owners to understand their service delivery processes, pain points, and customer...practices, and experience with ServiceNow ITSM + Experience with SIAM in complex service ecosystems to achieve… more
- Capgemini (GA)
- …CIS portfolio, including Cloud Platform Engineering, Adaptive Cloud Operations, Cybersecurity, Digital SIAM , and Enterprise Service Management . Build and manage ... any/all our GTM portfolio of services. You will work closely with delivery teams, solution architects, and client executives to craft compelling value propositions… more