- Insight Global (Farmers Branch, TX)
- …a customer-first mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do? Day to day technical and ... Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience supporting Apple… more
- Levi, Ray & Shoup, Inc. (Chicago, IL)
- …talk! LRS Consulting Services is seeking a local experienced Level 2 Service Desk Specialist for a hybrid onsite , contract-to-hire opportunity with our ... File Transfer Filters Careers Added Sep 03, 2025 Level 2 Service Desk Specialist (27040) Chicago, IL | Temp to Perm Apply… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- Beth Israel Lahey Health (Charlestown, MA)
- …find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity, ... lives.** This opportunity is On-Site to potential for a Hybrid Schedule. Onsite training in Charlestown MA....accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require… more
- Public Consulting Group (Boston, MA)
- …visit www.publicconsultinggroup.com . **Duties and Responsibilities** + Provides excellent customer service to all customers + Fields incoming help requests from end ... HS Diploma or equivalent required + Ability to be onsite in Boston office + Relative work experience +...union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information,… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and...in service desk support and operations. + One...in service desk support and operations. + One of the following… more
- TEKsystems (Halethorpe, MD)
- We are seeking a dedicated and technically proficient Service Desk Analyst. This role is responsible for handling inbound inquiries via phone, email, and chat, ... Maintain accurate documentation of incidents and resolutions using help desk ticketing systems Required Experience: + 1-2 years of...using knowledge bases and historical tickets Required to be onsite in Catonsville, MD twice a week Pay and… more
- TEKsystems (New Haven, CT)
- **This is a service desk role (phone support only) that sits onsite in New Haven (this person is responsible for parking). It is not entry level and requires ... documentation, and work well with others. They use HP service desk but any prior experience with...Vacation or Sick Leave) Workplace Type This is a hybrid position in NEW HAVEN,CT. Pay and Benefits The… more
- CVS Health (Chicago, IL)
- …+ Route / Escalate Help Desk tickets to appropriate team members using service desk software to record, track and document the service ... with heart, each and every day. **Note: This is hybrid role with an expectation of being able to...office on 30 W. Monroe.** **Position Summary** The Help Desk Associate (Level 1) role is an integral part… more
- St. George Tanaq Corporation (Washington, DC)
- … Teaming Model (multiple locations). + Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT tools including ServiceNow, ... exceptional customer service , and achieve operational efficiency. This is a hybrid remote position based in Washington, DC that will require some onsite… more