- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI… more
- General Dynamics Information Technology (Washington, DC)
- …ID:** RQ204553 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into opportunity as a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**US Citizenship Required:** Yes **Job Description:** GDIT is looking for a Service Desk Specialist who holds TS / SCI W/POLY for a full-time position, ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret / SCI **Public Trust/Other Required:**...with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may...Azure services and a strong **Security Clearance** + Active TS / SCI clearance **Certifications** + Must possess a… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk ...* Track and manage operational metrics **Requirements:** * Active Top Secret with SCI Eligibility ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...experience may be substituted for educational requirements **Clearance Required:** Top Secret with SCI Eligibility… more
- Leidos (Bethesda, MD)
- …where you can thrive, keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation ... and potential Problem Records and highlight these to the Service Desk Manager. + Update Service...be considered in lieu of degree. **Clearance** + Active TS / SCI clearance with Polygraph required OR active… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond...and track work orders for maintenance, **Basic Qualifications** + TS / SCI w/ Poly Clearance is required +… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... Systems, Software Engineering) + 4+years of experience + Clearance: TS / SCI w Poly + Excellent interpersonal and...with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you… more
- General Dynamics Information Technology (Huntsville, AL)
- …ID:** RQ209504 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... of related experience **US Citizenship Required:** Yes **Job Description:** **HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE** Make meaningful contributions… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …prior to starting work. + Meet the DoD requirements for a privileged user on a TS / SCI information system prior to starting work - DoD 8140 / 8570.01-m ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard… more