- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service ... team and culture we have here at iT1! The Service Desk Technician II is...and client interaction skills. + Self-starter with excellent organizational, administrative , and interpersonal skills. + Ability to follow through… more
- AeroVironment (Albuquerque, NM)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician II is part of the Information Technology Service Desk Team and is ... first point of contact for users who contact the service desk team through phone, email and...the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the… more
- Compass Minerals America Inc. (Overland Park, KS)
- …UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background ... the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + This… more
- Red River (Lexington, MA)
- …affect others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... Provide live phone support, email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the automated tracking system for… more
- Banc of California (Beverly Hills, CA)
- …variety of employee resource groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible for providing ... the company's network, software, and computer systems, performing routine Service Desk tasks, and participating in special... level guidelines. + Completes routine system or user administrative tasks such as system specification changes or the… more
- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk ... + Document all troubleshooting steps, resolutions, and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier 3, network, server,… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or… more
- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
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