- Community Health Network (Indianapolis, IN)
- Service Desk Analyst - Hybrid Job Ref 2503109 Category Professional & Business Support Job Family Information Technology Department IT Service ... delivered - and we couldn't do it without you. **Make a Difference** The Service Desk Analyst provides superior customer service to customers in an… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Bright Horizons (Westminster, CO)
- …field and corporate offices of Bright Horizons Family Solutions globally. This ** Hybrid ** role requires in-person work at our Westminster, CO office. Bright Horizons ... conferencing, projection systems, etc. + Follow best practice IT service management incident and service request management...best practice IT service management incident and service request management practices to log and track progress… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...3PM EST*. This position is expected to follow a hybrid model of reporting to work that combines in-office… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- RLDatix (IL)
- Service Desk Analyst | IT/Corporate Information Systems | Chicago, IL | Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring ... to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team to provide… more
- TEKsystems (Indianapolis, IN)
- …on site, 2 weeks WFH. This is a 12 month contract to hire. Job Description: The Service Desk Analyst is the single point of contact when assisting customers ... of intake. This position is required to perform all Service Desk functions including, but not limited...Skills & Qualifications Keep candidates within Indy Metro; Community Service Center is officially a " hybrid " job… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- IBM (Rocket Center, WV)
- …your unique skills and experience. **Your role and responsibilities** This role is for a service desk analyst to assist Master Claims Assistant Tool (M-CAT) ... work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative...* At least 1 year of experience as a service desk analyst . * At… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Mid Level Pay and Benefits… more